Senior Systems Engineer

Position: Senior Systems Engineer
Location: Subiaco
Salary: $70 - $77.50 p/h
Job Type: Contract
  
Position Overview:
A great work environment, well-structured, within a large supportive team. They have a great company culture (heaps of perks and team-building days out) that values work-life balance. Due to continued growth, they have an exciting opportunity for a new team member to join the Senior System Engineer Team. This role is perfect for someone who wants to specialize in delivering solutions to the mid-market space (20-300 seats). Reporting to the Service Delivery Manager, you will be based at their Perth office, providing outstanding support and building strong client relationships.
  
Perks:

• Temporary to permanent, or permanent options available.
• Working on large-scale, interesting projects.
• Well-developed support team for assisting with projects.

Role Responsibilities:

• Provide remote and onsite support to clients.
• Assist with large, long-term projects for large organizations.
• Scope projects and provide technical advice to customers.
• Design and deliver complex solutions.
• Create, triage, and resolve support tickets when necessary.
• Mentor and guide junior staff.
• Manage and prioritize ticket workloads when necessary.
• Resolve and troubleshoot complex technical issues.
• Create and update technical documentation.
• Install, set up, and configure software and hardware.
• Deliver excellent customer service in all interactions.
• Explain technical concepts to non-technical people.
• Contribute to the company’s growth by maintaining strong client relationships.

Role Requirements:

• Experience working with AD, Exchange, and M365.
• Experience with MS Defender, Sentinel, and MS Teams Calling.
• Deep understanding of BDR tools.
• Experience deploying and managing infrastructure.
• Familiarity with ConnectWise Manage, N-Able toolset, and AvePoint.
• Strong knowledge of Azure and Entra ID.
• Experience delivering migrations (On-Prem and Cloud).
• Experience with ticket management systems (e.g., ConnectWise).
• Excellent troubleshooting and problem-solving skills.
• Strong stakeholder management skills.
• Strong understanding of ITIL principles.
• Relevant certifications (nice to have): MD-102, MS-102, SC-900.

We appreciate your interest in this opportunity. We regret that we can only contact shortlisted candidates. If you are not shortlisted, we encourage you to check out our website for other opportunities or to sign up for job alerts. Please note that applicants must be based in Australia with valid working rights to be considered.
We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age.
  
Email: ****@ouirecruitment.com
Number: (08) 6219 8***
 
Additional information

• Temporary to permanent, or permanent options available.
• Working on large-scale, interesting projects.
• Well-developed support team for assisting with projects.