Address
Form of workSenior Workforce Planner
Today and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community.
THE POSITION
- Lead and facilitate required training with skills assessment and future planning, for any mobilisations and growth in the Urban business.
- Work closely with the commercial team for all casual pool cost allocations for each period end.
- Delivery and on-boarding of standards into existing teams and new business mobilisations.
- Future planning for growth areas.
- Liaise with mobilisation manager, bid team and operations to understand and plan for future casual pool requirements.
- Ensure timely, cost effective and quality delivery of services to operations teams through efficient utilisation of casual pool resources.
- Responsible for shift filling across casual pools.
- Implement and review a retention strategy of the casual pool teams.
- Build and maintain positive relationships with all relevant stakeholders and internal casual pool teams.
- Workforce planning and task delegation across the casual pool team.
- Provide guidance and coaching to casual pool recruitment advisors.
- Provide forecasting to Casual Pool Recruitment Advisors for future growth areas and recruitment requirements.
THE PERSON
- Previous experience in rostering or scheduling in fast-paced, high-volume environment.
- Experience in hospitality industry is preferred but not required.
- Strong scheduling experience is required
- Client/Stakeholder management
- Highly developed administration skills
- Exceptional attention to detail and commitment to the highest levels of customer service to both internal and external stakeholders.
- Ability to manage time effectively with often competing with rapidly changing priorities whilst ensuring quality outcomes.
THE BENEFITS
- Paid parental leave.
- Easy access to 100+ retail discounts.
- Opportunity to learn new skills and move to different internal roles.
Apply now or reach out to careers@compass-group.com.au for a confidential discussion.
