Service Administrator

Our Company

TTMI is a locally owned and operated Farm Machinery dealership operating from Melbourne’s South East, South West, New South Wales border, and Tasmanian region in 6 locations, Trafalgar, Maffra, Leongatha, Warrnambool, Colac, Longford (TAS) and Latrobe (TAS). 

We sell, service and support Case IH tractors and machinery along with many other quality products, from Kuhn, Samasz, Croplands and Aitchison, to name a few. Our customers are in the industries of agriculture, horticulture, construction, municipal as well as lifestyle customers. Our team of experts thrive on professional, high quality customer service and are driven to provide our clients with the best outcomes every time

Your new role

We are looking for a Service Administrator/coordinator to join our Latrobe based team. 

Some of the tasks will include:

• Manage all aspects of workflow administration including quotes, invoicing, warranty claims and follow up.
• Work collaboratively with the parts department to ensure internal processes are seamless and a positive working relationship is established.
• Value and build strong relationships with customers, external and internal to provide the best possible customer service.  
• Monitor and review workshop/maintenance operations to ensure TTMI, OHS, Quality and Environmental policies are adhered to.
• Excellent administrative skills with at least 2+ years’ experience.

You

You are great at juggling tasks and you have the experience to prove it. You will also have:

• Fantastic customer service skills for both External and Internal customers
• Understanding of accounts, book-keeping, and/or accounting business software
• Strong attention to detail and accuracy with data entry
• Excellent organisation, communication and general administration skills
• Intermediate to advanced knowledge and skills in Microsoft Office
• Work well in a team or individually.

This role is a part time position, with potentially flexible hours depending on the ideal candidate. Sound interesting? - send your resume to *******@ttmi.com.au