AddressJob Title: Workshop Service Advisor
About Us: K C Equipment is a major service provider to the Agricultural and Turf Equipment Markets, with branches at Yatala, Lismore and Murwillumbah.
Location: K C Equipment Yatala currently has a full time position available for a Service Advisor to assist in the day to day administration of our Service Department.
Job Description: We are seeking a skilled Workshop Service Advisor to join our team. The ideal candidate is someone who strives to provide excellent customer service skills and enjoys working in an organised and systematic manner. As a Service Advisor, you will be responsible for greeting customers, assessing their service needs, scheduling appointments, and providing cost estimates. Additionally, you will coordinate with our Foreman and Technicians to ensure timely and quality service for our customers.
Responsibilities:
- Greet customers and assess their service needs
- Provide cost estimates and timelines for repairs
- Schedule service appointments and maintain an organized service schedule
- Coordinate with technicians to ensure timely completion of repairs
- Maintain excellent customer relationships and provide updates on service progress
- Process payments and maintain accurate service records
Requirements:
- Previous experience as a Service Advisor or similar role
- Strong knowledge of automotive/machinery/Truck Dealership systems and repairs
- Excellent communication and customer service skills
- Ability to multitask and prioritise in a fast-paced environment
- Proficiency in computer systems and software
Benefits:
- Competitive salary
- Opportunities for advancement
How to Apply: Please send your resume and a cover letter outlining your qualifications and interest in the position.
