Address
Form of workYour New Opportunity:
An excellent full time, permanent career opportunity has arisen for an experienced Service Advisor to join our Darwin location. This is an important role supporting our Service team and managers as we continually strive to deliver an outstanding level of service to our customers.
Your responsibilities will include, but are not limited to, providing exceptional customer service whilst providing administration support to assist the Service and Parts departments.
What you will do:
- Coordinate service administration support to ensure that all processes are completed in a timely manner
- Action and rectify queries to maintain good customer relations.
- Ensure that all parts and service invoices are reconciled, coded and approved
- Raise, maintain and receipt purchase orders and general local purchasing for the Branch.
- Assist in processing of Technician labour into repair orders and appropriate systems
About you:
- You'll be an excellent communicator, display sound time management and organisational skills.
- Have knowledge of general office procedure with a minimum of 2 years administration or clerical experience.
- Have exceptional customer service skills and prior experience in a service environment is desirable.
- Have the ability to read and interpret service agreements as well as to apply the appropriate problem-solving techniques where necessary.
- Alignment with the Penske Values of Ownership, Passion, Teamwork, Integrity and Care.
Why choose Penske?
At Penske, we know that it is our people at the heart of our success and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment, we offer the following benefits:
- Accredited Training & Development Programs
- Commitment to providing the highest levels of safety, technical and leadership training
- Competitive Remuneration
- Reward and Recognition Programs
- Employee Referral Program – generous employee referral fees
- Employee Assistance Program
- Generous Family Friendly Benefits including Paid Parental Leave and Flexible work arrangements
- Access to Discounted Travel, Health Insurance & Motor Vehicle benefits.
About Penske
With over 1,300 employees across Australia and New Zealand, Penske is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence. We operate across some of the most dynamic on and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine. Penske is a leading distributor of premium power systems solutions from mtu, Detroit and Allison Transmission and the distributor of Western Star Trucks, Dennis Eagle and MAN Truck & Bus.
Be ambitious. We are.
Apply Now!
