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Form of workEssendon Ford is an established and respected automotive business. We are now seeking a passionate Service Advisor to join our friendly service team. If you are enthusiastic and driven, then we want you!
Reporting to the Service Manager you will be responsible for guiding our service customers through their service experience from inquiry through to completion.
About this role:
Be 100% focused on managing and exceeding your customers’ expectations whist their vehicle is in our care. Your customer centric nature will ensure you deliver the ultimate Customer Experience to each and every Customer.
The successful applicant will possess:
- Proven experience in maintaining agility in a similar high paced role
- Strong customer service with the ability to maintain inclusiveness and good relationships with guests
- Experience using Experience using ERANet / ERAPower
- Excellent time management skills
- Ability to work effectively and with integrity within a team environment
- Maintaining professionalism through excellent verbal and written communication skills
- Current driving license
- Exposure to the Microsoft suite of programs
What we offer:
- The opportunity to expand your skills and grow within our business.
- Strong support and training
- Friendly culture
- An attractive, industry leading remuneration package
- A strong, market leading monthly Commission Structure
- Fully Maintained Company Vehicle or Car Allowance
- Currently Mon-Fri only
Benefits:
- Be a part of a multi-national company, where you have access to a network of opportunities across locations and brands.
- Discounted gym memberships
- A top-of-the-line Employee Assistance Program with leading provider, Benestar, where employees have access to their My Coach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
Why you should join Australasia's largest automotive retailer:
At Eagers Automotive we are working towards our vision of being Australia’s most admired Automotive Group and we have the talent to make it happen, along with 110 years of rich company history as a legacy. With over 8,000 employees across Australia and NZ, and a footprint in every capital city - there are endless options for progressing your career. We are more than just an automotive retailer; we are a multi-faceted cohort of great people doing great things.
We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships.
Eagers Automotive is an equal opportunity employer that values diversity in the workplace. As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility
