Company

Toyota DealershipSee more

addressAddressTownsville, QLD
type Form of workFull time
CategoryAccounting & Finance

Job description

The Opportunity

Mike Carney Toyota is seeking an outgoing customer service orientated individuals to join our dynamic team as a Service Advisor.  As a SA you will be customer facing and act as the principal contact between the dealership and the guest, for repair and maintenance service on vehicles, while ensuring guest satisfaction.

In this position, your day will be busy and filled with variety. You will need to utilise your administration and customer service skills.  Your main responsibility will be liaising with the service department and parts department guests both face to face and over the phone.  If you have hospitality experience - this could be you.

Key Job Function & Accountabilities 

  • Be able to hold a conversation,
  • Sales orientated and be able to upsell,
  • Face to face guest hospitality services,
  • Taking customer enquiries for parts and service bookings,
  • Identifying parts and components using Toyota systems,
  • Determining the customers’ needs and communicating these to the workshop, to fix it right the first time and gain positive customer satisfaction,
  • Providing superior customer service,
  • Liaise with customers both during service and post service follow up.
  • You should be a motivated and organised individual with experience in a customer facing role, if you have exceptional hospitality experience and an aptitude for this position then you should apply.

Required Skills / Qualifications / Experience

  • Legible writing and good administrative skills
  • Good communication skills (listening, questioning)
  • Good time management skills
  • Excellent team player

Desirable Skills  

  • Basic automotive knowledge and experience is an advantage
  • Hospitality skills would be an advantage

Your Next Steps

Your resume and covering letter should outline your skills and/ or reasons as to why you believe you should be considered for this role.  If you believe that you have the right aptitude skills, abilities, and qualities to make a difference to our clients, our team, and business then you are strongly encouraged to apply today.

Your interest in this role will be kept strictly confidential and only successful applicants will be contacted for an interview.  Mike Carney Toyota is an equal opportunity employer and provides a discrimination free workplace.

Refer code: 1410112. Toyota Dealership - The previous day - 2024-02-01 18:53

Toyota Dealership

Townsville, QLD
Popular Service Advisor jobs in top cities

Share jobs with friends

Related jobs

Service Advisor

Service Reception / Trainee Service Advisor

Eagers Automotive Limited

Townsville, QLD

just now - seen

Service Advisor- Experienced

Mike Carney Group

Townsville, QLD

just now - seen

Technical Services Contracts Advisor

Cross River Rail Delivery Authority

Brisbane, QLD

just now - seen

Advisor IT Resources & Asset Management

Queensland Corrective Services

Brisbane, QLD

just now - seen

Customer Service Advisor, Parts Interpreter NEW STORE

Dmh Group

Stafford, QLD

7 hours ago - seen

Service Advisor (Experienced) | Automotive

Keema Automotive Group

Springwood, QLD

7 hours ago - seen

Service Advisor (AK7402)

Autorecruit

Proserpine, QLD

7 hours ago - seen

Experienced Service Advisors - Exceptional Customer Service

Westpoint Autos

Hillcrest, QLD

14 hours ago - seen

Customer Solutions Advisor - Full time - Morayfield

Tpg Telecom

Morayfield, QLD

17 hours ago - seen

Employee Services Advisor

Staffco

Brisbane, QLD

3 days ago - seen

HSE Advisor (Site Based)

Acle Services Pty Ltd

Chinchilla, QLD

4 days ago - seen

Principal Advisor, Mental Health - Student Services

Department Of Education Qld

Brisbane, QLD

4 days ago - seen

Senior Health and Safety Advisor

Queensland Ambulance Service

Caloundra, QLD

4 days ago - seen

Senior Planning Advisor

Queensland Police Service

Kedron, QLD

4 days ago - seen

HSE Advisor

Gas Field Services

Alligator Creek, QLD

5 days ago - seen

Service Advisor - Automotive (experienced)

Westpoint Autos

Springwood, QLD

5 days ago - seen

Automotive Service Advisor

Llewellyn Motors

Brisbane, QLD

5 days ago - seen

Junior Service Advisor & Mechanic and Trades Assistant

Night & Day Autocare

Ormeau Hills, QLD

5 days ago - seen