AddressKey Selection Criteria:
- Previous experience in a Service Advisor role (experience in a dealership environment is highly desired).
- Core value for exceptional customer service.
- Superior communication skills (verbal & written) is essential.
- Professional presentation & phone mannerism is critical.
- Exceptional time management & organisation skills.
- Highly motivated & able to work unsupervised.
- Friendly, easy-going individual, a real team player.
- Strong eye for detail.
- Friendly, personable individual who is comfortable liaising with customers on a daily basis.
- Excellent problem solving skills
- Provide exceptional customer service to service customers
- Driveway service check-ins
- Estimation and telephone enquires and sales
- Raise repair orders
- Providing accurate invoices and reports to service customers
- Follow-up service times to ensure vehicles are completed on time
- A highly competitive remuneration package.
- On-going support & guidance from an experienced management team.
- Exposure to a wide range of professional globally recognized training to support your personal & professional development.
- A supportive and fun team culture
Applicants must be physically located in Australia and must be Australian or New Zealand citizens or hold a permanent residency visa.
