Address
Form of workWe are seeking an experienced Service Advisor to join our National Operations team to service our Heavy Equipment Services customers. This pivotal role delivers national product support by advising customers on mechanical services & repairs and product support. It is a fast-paced and dynamic role with plenty of opportunity to grow and develop in our growing business!
Your key responsibilities will include:
- Advising customers on preventative maintenance, breakdown repairs, repairs identified as part of preventative maintenance or servicing and scheduled regulatory inspection works.
- Preparing and converting service & repair quotations, interpreting & ordering parts and estimating labour
- Providing regular and timely updates to customers on the status of their quotations & repairs
- Follow-up and negotiate fruitful outcomes generating maintenance activity to support service department growth
- And much more.... No two days are the same!!
You enjoy working in a fast-paced role juggling multiple priorities at once. You have excellent communication skills with a natural ability to build strong relationships as well as handle the difficult conversations. To be considered for this role you will have the following skills and attributes:
- Experience in a customer focused, maintenance scheduling or Service Advisor role
- Experience in a dealership or similar type of environment an advantage
- Ability to prioritise and confidence to make decisions to ensure outstanding customer service
- Top administrative skills including proficiencies in MS Suite.
Adaptalift Group is one of Australia’s largest materials handling & heavy equipment hire and sales companies. Founded in 1979 and still owned and operated in Australia today, Adaptalift exclusively distribute some the world’s best brands including Hyster, Yale, Combilift and Karcher. Adaptalift provide a complete range of aftersales service and support to an impressive number of industries and has a fleet size of over 10,000 units and 32 service centres across Australia & New Zealand. With over 600 proud employees, Adaptalift put their employees first and live by our values. Learn More: https://www.adaptalift.com.au/about/our-values
Applications:
If this opportunity interests you, then APPLY NOW by clicking the application link or contact the Recruitment Team on 0477 984 ***.
