AddressAbout the role
We are seeking an enthusiastic Service Advisor with Costing Experience to fill a full-time position. As the first point of contact for our customers, you will manage our customer’s needs to ensure their vehicle is repaired, delivered on time and the appropriate invoicing completed. This role will suit a self-motivated and well-presented person who enjoys working in a fast-paced environment.
Duties & Responsibilities
- Greet and assist customers in person or by email/phone and determine the customer’s needs and vehicle data
- Document customer needs accurately via repair orders and define the scope and type of work required
- Book appointments according to customer needs and workshop utilisation capacity
- Liaise with service technicians and follow up on customer vehicles during the course of the day
- Assist with manufacturer warranty claims, process contract maintenance, daily invoicing, quotes and orders
Skills & Experience
- Previous Service Advisor / Costing experience preferred but not essential
- Knowledge of the heavy vehicle industry or a good mechanical aptitude
- Strong interpersonal, communication and organisational skills
- Ability to thrive in a fast-paced environment
- Understanding of computers and systems
- Attention to detail
- Professional personal presentation
- Reliable and energetic
Benefits
- Ongoing training and development opportunities, giving you the opportunity to build a long and successful career in the industry.
- Competitive hourly wage
- Focus on your wellbeing with CMV care including access to discounted fitness programs and the CMV Peer Support Program.
- Corporate Income and Health Insurance through multiple partners to suit your individual lifestyle.
- Opportunities to support community partnerships with our Group CMV Foundation
- Enjoy annual company dinners and picnics
How to Apply
If you have the skills and experience necessary and want to become an important part of our successful team then please click "Apply" to submit your cover letter and resume.
About the company
CMV Truck & Bus Dandenong have been providing dedicated sales and aftersales support for our growing Mack and UD customer base in the area since December 2007. Our team of loyal and experienced staff are focussed on delivering and keeping our customer’s vehicles on the road, where they should be.
We are a subsidiary of the CMV Group of companies which has been operating for over 85 years and now employs over 1900 staff in South Australia and Victoria with an annual turnover in excess of $1billion dollars.
