AddressLife Fitness Australia is the exclusive distributor of the world’s leading fitness brands: Life Fitness, Hammer Strength, Indoor Cycling Group, SCIFIT,and Keiser. For 50 years, Life Fitness has created transformational workout experiences to get the world moving, offering the world’s most reliable, state-of-the-art fitness equipment for commercial and consumer use. Life Fitness continues to revolutionise the fitness industry with innovations that reflect the demands of the market to create the most engaging fitness experiences in the world.
www.Lifeftness.com.au
The Role:
As a Service Coordinator, you will be responsible for.
- Scheduling Technicians to attend site for repairs in Victoria.
- Communicate with customers about outstanding service requests and attendance times.
- Manning the Helpdesk, responding to customer queries and registering requests.
The role will entail:
- Professional interaction with customers. Excellent phone and written communication are a must.
- Coordinating with technicians on the road.
- Ensure KPI’s are met in relation to close out time of requests.
Some previous experience in a similar scheduling role or help desk related role would be seen favourably.
About You
- Be a positive thinker and display problem-solving skills.
- Be someone with a sense of urgency and the ability to prioritise critical issues.
- Be someone who can Interact with Customers and deal with requests as they arise in a timely, constructive, and positive manner.
- Be articulate in your communication, both written and spoken.
- Solid time management skills
- The ability to work independently and as part of a team.
- Strong Computer Skills.
This is a fast-paced environment, and we envisage the ideal candidates will have the necessary skills and, most importantly, the right attitude to succeed in the role. If this sounds like your next career move, then select “Apply Now” and attach your resume.
