Service Delivery Manager

11th March, 2024 IT Service Delivery Manager, Oxford, £50k - £65k plus benefits: Are you an experienced IT Service Delivery Manager who has experience of leading teams of service desk or helpdesk engineers, applying ITIL best practices & methodology? If so, this exciting role could be the perfect next step in your career. The role: This IT Service Delivery Manager role blends together service desk management, the delivery of IT as a service into the business and the implementation of ITIL best practices and methodology.

You will provide leadership to the service desk, conducting weekly 1-2-1’s, highlighting areas for personal and technical training. This role is working for one the UK’s leaders in their industry. With over 1000 users across the UK, you will be based at their head office on the outskirts of Oxford.

About you: The successful IT Service Delivery Manager should be someone who has progressed from a technical role into a…