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SalaryThe Service Delivery Officer position is a casual opportunity where you will play a pivotal role in rostering and coordinating our team of Support Workers, dedicated to providing high-quality supports and customer-focused services to individuals with disabilities in South Australia.
The successful applicant will be offered between 15-30 hours per week and will have availability across a seven-day roster, specifically over weekends and during the weekdays, where required.
This role will encompass several key responsibilities that are central to our mission of delivering quality disability support services, including but not limited to:
- Efficient Rostering: Meticulously coordinate and schedule our dedicated Support Workers. Your goal is to ensure that the needs and preferences of our valued customers are met with precision and in a timely manner.
- Exceptional Customer Care: As the primary point of contact for both our staff and service users, you are the embodiment of our commitment to exceptional customer service.
- Technological Proficiency: Ability to leverage previous computer skills and prior knowledge with rostering tools and systems.
- Collaborative Culture: Your ability to collaborate and communicate effectively will contribute to the overall success of our team and the well-being of our customers.
- Flexible and Hybrid working arrangements.
- Salary Packaging Benefits (up to $15,899 tax free).
- Collaborative and positive work environment.
- Opportunity for professional growth.
- Effective communication and interpersonal abilities are essential.
- Previous experience in the health, disability, or community services sectors is highly preferred.
- Prior knowledge of the NDIS is a valuable advantage.
- A current NDIS Worker Screening and Working with Children clearance is mandatory.
- Ability to work weekends is essential.
- Flexibility to be on-call (during mornings and afternoons) where required, is essential.
At Enhanced Lifestyles, our core belief is in delivering individualised disability services that empower individuals to make their own choices. Our mission is to enhance lives through customer-led support, community engagement, and trust.
How to Apply:
If you are a flexible, dependable, and exceptional communicator with a genuine passion for making a positive difference in the disability services sector, we encourage you to take the next step in your career by applying today.
Enhanced Lifestyles is firmly committed to promoting diversity and is an equal opportunity employer. Join us in our mission to empower individuals and enhance lives through our customer-focused approach. Apply now to be a part of our dynamic team!
