Address Level 1/2 Service Desk Analyst | Sydney CBD
Your new company
An exciting new opportunity is available for a Service Desk Analyst at a Market Leading Managed Service Provider. This is a permanent position, located in the Sydney CBD and offers a modern on-site working environment and excellent opportunities for career development.
Your new role
In your new role you will be responsible for providing remote and onsite support to over 400+ customers via Autotask, Datto and RMM tools.
What you'll need to succeed
Previous Managed Service Provider (MSP) experience is highly desirable.
Excellent technical skills and in-depth knowledge of PC hardware and software.
Sound knowledge of MS Windows OS and MacOS, Microsoft365, Office Suite, AD, Printing technology, AV products, Cyber and Networking products, and mobile devices (iOS & Android).
Solid technical understanding of hardware peripherals and associated software such as printers, scanners, photocopiers, iOS and Android devices.
Support Microsoft365 environment including Office apps, Exchange, Identity, Endpoint Manager, Security, SharePoint and others
What you'll get in return
Competitive salary and benefits package
Opportunities for career growth and advancement
Supportive and inclusive work culture
Training and development programs
Collaborative and team-oriented environment
Recognition and rewards for outstanding performance
Modern and well-equipped office facilities
Diverse and challenging projects
Opportunities to work on cutting-edge technologies
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to charlie.pym@hays.com.au.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #2845913
