Service Desk Analyst jobs in New South Wales

Now available 292 results are consistent

Sort by:relevance - date

IT SERVICE DESK ANALYST READ MORE

We are currently delivering some of Australias most exciting projects across the transport, building construction, defence, airports, mining, civil and social infrastructure sectors. Laing ORourke is committed to becoming the re...

CompanyAtlamgroup
AddressSydney, NSW
CategoryIT
Job typeFull time, Permanent
Date Posted a week ago See detail

IT Service Desk Analyst Read more

Atlamgroup

Sydney, NSW

We are currently delivering some of Australias most exciting projects across the transport, building construction, defence, airports, mining, civil and social infrastructure sectors. Laing ORourke is committed to becoming the re...

Service Desk Analyst - Sydney 6mo FTC

Centorrino Technologies

Sydney, NSW

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Service Desk Analyst

Seven

Eveleigh, NSW

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Service Desk Analyst

Atlamgroup

Sydney, NSW

Responsibilities include: Providing on-site support to end users across hardware, software and other devices Respond to support issues raised through first line calls, tickets and face to face queries Equipment set up such as PC's...

IT Service Desk Analyst

Laing O'rourke

Sydney, NSW

494384 Sydney, NSW, Australia Information Technology Full time Closing on: May 13 2024 Microsoft Active Directory. Microsoft Exchange. Cisco Call Manage UCM. ServiceNow. Microsoft Intune. Excellent communication skills over the p...

Service Desk Analyst

Peoplebank

Penrith, NSW

Initial 12 months contract. Location: Western Sydney (Richmond). Hybrid work model ( 3 days / office). Service Desk and Incident Management. Client Services Management. Service Support. Supplier Relationship Management. Previous e...

Service Desk Analyst

Seven

Eveleigh, NSW

Logging all incidents and requests, and collecting the required information through an effective customer conversation. Assessing, triaging, researching, and resolving basic incidents and requests regarding the use of IT services....

Senior Service Desk Analyst

Harvey Nash

Sydney, NSW

$70,000 - $80,000 a year

Senior Service Desk Anaayst (L1 & L2)* Up to $75-80k plus super* Sydney - North Shore Location* Hybrid working environmentWe are proud to be partnering with a growing MSSP, who are looking to add to their Service Desk team, due t...

Service Desk Analyst - Higher Education

Talent International

Richmond, NSW

$45 - $45 an hour

Service Desk and Incident Management. Client Services Management. Service Support. Vendor Management (3rd parties). Minimum of 2-3+ years Experience working on a multichannel Service Desk. Previous experience with using a helpdesk...

Service Desk Analyst

Peoplebank

Sydney, NSW

Initial 12 months contract. Location: Western Sydney (Richmond). Hybrid work model ( 3 days / office). Service Desk and Incident Management. Client Services Management. Service Support. Supplier Relationship Management. Previous e...

Senior Service Desk Analyst

Experis

Sydney, NSW

Permanent

Provide technical support, answering support queries via the telephone, using remote desktop tools and ensuring Australia wide coverage across all locations and agreed hours of operation. Act as a further escalation point for unre...

Service Desk Analyst

Experis

Newcastle, NSW

Permanent

12 hour shifts, 2 days followed by 2 nights, then 4 days off. Seeking a local resource i.e someone who can travel to Charlestown for day shifts. Night shifts can be carried out from home or office. First point of contact for phone...

Senior Service Desk Analyst

Experis

Sydney, NSW

Provide technical support, answering support queries via the telephone, using remote desktop tools and ensuring Australia wide coverage across all locations and agreed hours of operation. Act as a further escalation point for unre...

Service Desk Analyst - Enterprise Mobility

Teleresult Pty Ltd

Crows Nest, NSW

Provide Level 1 and 2 Service Desk Support via phone, email and online tools. Triage new Incidents and Service Requests as they are received, prioritise appropriately and ensure that critical issues are addressed in a timely manne...

Service Desk Analyst

Ambition Recruitment

Sydney, NSW

Providing on-site support to end users across hardware, software and other devices. Respond to support issues raised through first line calls, tickets and face to face queries. Equipment set up such as PC's, laptops, mobiles and c...

Expression of Interest - Service Desk Analyst - Remote - Moama

Centorrino Technologies

Moama, NSW

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

Graduate Service Desk Analyst

Department Of Education Vic

Sydney, NSW

External - Company Group Customers, service providers, and sub-contractors. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates. Respond to requests for technica...

Service Desk Analyst

Ac3

Sydney, NSW

$62,500 - $62,500 a year

Providing Level 1 & 2 technical support either by telephone, email, face to face or remotely. Troubleshoot software and hardware issues in a Windows based environment. Escalate issues to other teams where appropriate. Perform user...

IT Service Desk Analyst

Inchcape Shipping Services

St Leonards, NSW

To provide first and second tier customer support; managing customer expectations in a satisfactory and consistent manner. Through the use of various productivity tools and a disciplined approach to problem/fault diagnosis, help c...

IT Service Desk Analyst

Atlamgroup

Federal, NSW

What success looks like in this role: Act as a single point of contact to provide 1stlevel IT support. Perform standard diagnostics to initiate the problem management workflow process.Strive for a high level of first-contact reso...

Service Desk Analyst

Atlamgroup

Federal, NSW

Perform standard diagnostics to initiate the problem management workflow process.Strive for a high level of first-contact resolution. A keen interest in developing a career in IT (essential)Unisys has been awarded an exciting new...

Service Desk Analyst

Gordon Group Technology

Sydney, NSW

provide a high-level of customer service in the provision of Service Desk services. log and process Incidents and Requests according to Service Desk services. establish effective customer communication and relationships. provide L...

Service Desk Analyst

Healius Ltd

Sydney, NSW

Provide 1st and 2nd level support to internal and external customers via phone, email and automated processes. Diagnose and resolve technical hardware and software issues assigned to them. Research solutions using available inform...

Service Desk Manager New

Downer Group

North Ryde, NSW

Permanent

Lead and manage the Service Desk team, including hiring, training, coaching, and performance management of Service Desk analysts to ensure a high-performing and motivated team. Establish and maintain Service Desk processes, proced...

Service Desk Manager - IT Support & Service Delivery New

Balance Recruitment

Sydney, NSW

Permanent

Private School environment. Permanent role. Inner west suburb -near train station. Leading the IT Service Desk team. driving the adoption of ITSM and ITIL practices, aimed at enhancing IT Service Delivery and support capabilities....

Service Desk Analyst

Norton Rose Fulbright

Sydney, NSW

Permanent

Provide first and second level support to Norton Rose Fulbright staff. Provide a high level of customer service for incoming phone calls and requests through the call logging system. Troubleshoot hardware and software issues; assi...

Service Desk Analyst

Kbr

Sydney, NSW

Permanent

Your role will involve diagnosing, prioritising, documenting, and actively resolving more complex end user incident requests, whilst liaising with technical and business stakeholders to support optimum resolution times. This role...

Service Desk Analyst

Healius I.t.

Macquarie Park, NSW

Provide 1st and 2nd level support to internal and external customers via phone, email and automated processes. Diagnose and resolve technical hardware and software issues assigned to them. Research solutions using available inform...

ICT Service Desk Analyst

City Of Canada Bay Council

Drummoyne, NSW

$71,736 - $82,497 a year

$71,736.33 $82,496.78 per annum plus super. Participation in Council's 9-day fortnight scheme . Full-Time - 35 hours per week Provide first-line technical support and quality customer service to Council staff, Councillors and cu...

Service Desk Analyst - Financial Services

Talent International

Sydney, NSW

Demonstrated experience providing helpdesk / Service Desk support within medium to large enterprise environments. Proven experience supporting, troubleshooting and configuring Microsoft Windows and Apple Mac operating systems. Sol...