Service Desk Analyst

Level 1/2 Service Desk Analyst | Sydney CBD Your new company An exciting new opportunity is available for a Service Desk Analyst at a Market Leading Managed Service Provider.
This is a permanent position, located in the Sydney CBD and offers a modern on-site working environment and excellent opportunities for career development. Your new role In your new role you will be responsible for providing remote and onsite support to over 400+ customers via Autotask, Datto and RMM tools.
What you'll need to succeed Previous Managed Service Provider (MSP) experience is highly desirable. Excellent technical skills and in-depth knowledge of PC hardware and software. Sound knowledge of MS Windows OS and MacOS, Microsoft365, Office Suite, AD, Printing technology, AV products, Cyber and Networking products, and mobile devices (iOS & Android).
Solid technical understanding of hardware peripherals and associated software such as printers, scanners, photocopiers, iOS and Android devices. Support Microsoft365 environment including Office apps, Exchange, Identity, Endpoint Manager, Security, SharePoint and others What you'll get in return Competitive salary and benefits package Opportunities for career growth and advancement Supportive and inclusive work culture Training and development programs Collaborative and team-oriented environment Recognition and rewards for outstanding performance Modern and well-equipped office facilities Diverse and challenging projects Opportunities to work on cutting-edge technologies
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to ***********@hays.com.au. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Please click here to apply.