Service Manager

Full Time Position with Immediate start

About our business

GEM Switchboards is a locally owned and operated electrical manufacturing company. The GEM team have been producing quality, low voltage switchboards for over 60 years for the commercial, industrial and telecommunication sectors.

We offer full turnkey solutions to our clients from design, manufacturing through to onsite commissioning. Our people are the key to our success with many of our staff working in the business for decades.

About the role

We are currently seeking an Service Manager to join our businesses leadership team and take on the responsibility of manage our service team. This role will be suited to someone already in a similar role or a person that has extensive switchboard experience and is ready to take the next step in your career. 

This person will be strong technically and have excellent communication skills that will enable them to get the best out of the team. Duties for this role includes:

• Manage and schedule jobs for the service team
• Sell our capabilities and quote to our clients
• HR management of the service team.
• Maintain and improve the service department processes and procedures
• As required it’s a hands on role with the service team onsite.

Required Skills

• Minimum 5 years LV switchboards
• Preferred to hold a current electrical license
• Strong knowledge of AS61439, AS3000 and service and installation rules
• Ability to Interpret and analysing consultant drawings, including SLD and specifications.
• Strong relationship building skills
• Ability to multi-task and work under pressure
• High levels of enthusiasm, energy and resourcefulness.
• Excellent planning, organisation and computer skills.
• High degree of accountability and attention to detail 
• Systematic approach to project delivery