Service Manager

Access Hire is a leading supplier of hire equipment, including an extensive range of elevated work platforms and access equipment for both hire and sale. 

A specialist division of Access Group Australia, Access Hire has quickly become one of the most trusted hire companies in the area, with a strong brand presence and reputation in the industry.

We have a very strong and dedicated team who enjoy working in our fast-paced, high-performing, collaborative, safe and entrepreneurial environment. 

Opportunity exists for a Service Manager to join our Newman team. Reporting to the General Manager - Director, the successful candidate will be responsible for leading the service team. 

Please note - this is not a FIFO role only local Newman residents or candidates wishing to relocate permanently will be considered for this role.

Working Monday to Friday 7am - 5pm the key responsibilities for this role include, but are not limited to:  

• Manage and deliver on agreed service budget, revenue, and profit within the business.
• Instill a culture of uncompromising customer service excellence through all levels of the business.
• Develop excellent working relationships based upon mutual respect with all customers, suppliers and other external stakeholders.
• Oversee procurement, including external sales for the service division
• Oversee field service division
• Developing the external servicing arm of the Access Hire Group business to attract additional clientele.
• Liaising and developing strong relationships with both external clients and internal stakeholders
• Reviewing lean processes with a view to continuously improve and streamline operations to ensure efficiency and seamless service delivery
• Maintaining and adhering to safety standards driving the Company's Zero harm focus

The successful candidate will be an individual who will honour our core values of People, Safety, Respect, Communication and Continuous Improvement - in addition to this they will have:

• Previous experience in a similar position, managing and leading a team in servicing, periodical inspections, preventative maintenance, and repairs to equipment such as Elevated Work Platforms, Lighting Towers, and Telehandlers
• Experience working with diesel engines, hydraulic equipment and electrical components.
• The ability to multi-task and manage conflicting priorities whilst exceeding targets and achieving KPI's
• The ability to think critically and creatively to solve problems.
• Strong communication skills, both written and verbal
• The ability to work in a dynamic and fast-paced environment effectively, meet deadlines and successfully prioritize work
• A commitment to safety and safe working practices

Benefits of Joining the Access Hire

• A competitive remuneration package aligned with your experience and qualifications.
• The opportunity to work for a well-established and secure organisation.
• On-going training and development
• Inspirational leadership, that is eager to help you succeed.
• Reward and Recognition programs to celebrate your successes.
• Company Employee Assistance Program (EAP) to support mental health.
• A positive workplace with an ongoing commitment to continuous improvement and your development
• A safe workplace with a strong focus on ZERO harm - Every day!
• A strong family environment

How to Apply

This is a great opportunity to work in a progressive and dynamic team within a secure and stable industry. If you feel that you have the experience, ability, and skills, we want to hear from you!

Click "Apply Now" and upload an updated copy of your resume and cover letter. 

At Access Hire, we recognize that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and encourage women and Indigenous candidates to apply.