Southern Sydney Kubota is the Kubota Construction and Agricultural dealer for Regional NSW and Sydney
Our products range from Kubota Excavators, Track Loaders, Wheel Loaders, Hydraulic hammers and Attachments, Generators, Tractors, Mowers and RTV's.
A fantastic opportunity has arisen for a Workshop & Field Service Advisor to provide invaluable technical support and ensure smooth running of our Repairs and Service Division located in our Bowral Branch
We are looking for a technical minded person to become a crucial part of the service and administration team while having the ability to keep in step with the busy service department.
You must have strong time management skills, be well organised with the ability to meet schedules and work in a team environment.
This is a highly responsible position where others rely upon your accuracy and competency.
The successful applicant must have
- Administration experience within a busy Service Department
- Working knowledge ideally from a mechanical trade
- Excellent Customer Service
- Excellent communication and relationship skills
- Technical Attributes would be highly regarded
Key Responsibilities
- Promptly answer incoming telephone calls
- Booking In of Workshop and Field Repairs
- Quoting Customer Repairs
- Invoicing of Jobs
- Liaising with Workshop Technicians on all repairs
- Entering of Time Sheets
- Proactively contacting customers to increase service business
- Follow up of repairs to ensure customer satisfaction
- Provide Technical Support to Customers
The role is 8:00 am - 5:00 pm - Monday to Friday as well as rotational Saturdays in our Branches
Bowral Kubota will provide on the job training in its systems and procedures. If you are looking to join an enthusiastic and supportive team where your work will be appreciated, then we look forward to hearing from you.
Please forward you resume with cover letter to ********@ahsgroup.com.au or apply directly through seek