Our client is a leader in their industry known for their reliable, safe and professional service. Although a global company, they operate from more than 30 branches across Australia and New Zealand, offering superior localised service in line with global best practice standards to meet client needs.
Due to internal movement, we’re on the hunt for a highly organised Service Scheduler to join their team. As the Service Scheduler, you’ll be responsible for ensuring timely control and consistency of service delivery across the branch by organising the day to day job allocations for Technicians.
The role:
- Day to day supervision of the team
- Ensuring that effective and efficient run schedules are produced for effective action by Technicians
- Minimising customer defections or losses through the provision of the high quality service scheduling.
- Guiding Technicians on priorities when necessary.
- General department administration
- Weekly forecasting and reporting
- Monitor and strive to achieve any objectives and targets for your area of responsibility.
What we're looking for:
- Logistics or freight forwarding would be advantageous for runs scheduling.
- Experience within waste management, services, building or pest control industry advantageous
- Excellent customer service skill.
- Excellent knowledge of the Canberra area and regional surrounds
- Self motivated individual with strong attention to detail and deadlines
- Commitment to continual Improvement and service delivery
- Demonstrated client liaison skills.
- Sound oral, written, communication and computer skills
- Understanding of Hazard Identification
- Commitment to assisting in meeting relevant branch targets and KPI
What's in it for you?
- An exciting career opportunity with a leading global organisation
- Full time (Monday to Friday)
- 5 month contract starting immediately
- A supportive, fun and thriving team environment
- Attractive salary (up to $75k pro rata)
If you're ready for your next challenge, apply today!