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Form of workThe Company: 27 branches. 48,000 satisfied clients. Alsco has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.
The Alsco group consists of: Alsco, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services.
The passion of our 2,200 employees in Australia is the driving force behind our success. Fresh & Clean have been delivering managed washroom services in all states of Australia for over 30 years. Backed by the infrastructure and service experience of Alsco, we are of a size that enables us to keep connected with our customers, big and small, and offer them the flexibility they require.
We take pride in looking after each of our employees and all working together to deliver Customer Service Excellence for our customers, at all times. A company with branches throughout Australia, Fresh & Clean is a mature, stable and successful business with dependable support systems throughout the organisation and an ingrained culture of safety and continuous improvement. Why
You Should Join Us: Permanent Full Time - Job security working for a market leading company.
COVID Proof and essential service during COVID time
Career progression within entire company
Diversified/inclusive team culture and supporting manager
The trust to work unsupervised out on the road, providing a great service for your customers
Keeping up your step count and improving your fitness through this mobile role
Developing and maintaining positive Customer RelationshipsCompany vehicle provided
Glendenning, 2761 About the Role: As a Service Supervisor, you will be key to the everyday operational success of the business. Reporting to the Business Manager, you will also contribute to the success of Fresh & Clean by providing excellent customer satisfaction to our wide variety of customers. In this role, you will be responsible for: Daily management of Cleaner Drivers and servicing requirements
Supervising customer site asset installs
Resolving customer service issues
Supervision of assets & consumable stock
Administration of customer site inductions
Support the Business Manager with probation reviews, performance improvement plans, safety improvements, staff training and development, and toolbox meetings The role will suit a person with strong customer service and team leadership experience who is happy to work on the frontline, leading by example. You will need to be able to plan your time effectively across multiple aspects of the business, including customer experience and service delivery. What do we need from you?
3+ years’ team leader/Supervisor experiences, leading a team of 5 people is a must. Valid Driver Licence. Proven success in a customer service role.
Well organised and able to multi-task in a fast-paced environment, while maintaining a high attention…
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