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Form of workAbout us:
GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. Our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. Used across diverse industries, they enhance the sustainability and efficiency of production processes globally.
Service Technicians
GEA – Engineering for a better world.
Would you like to be part of our Team? Join our Service Team in Tullamarine based in the Melbourne area, or regionally based if suitable.
GEA aims to provide its customers with sustainable value creation and future-proof ideas for continued success. Be it through our technologies for water treatment, safe food and pharmaceuticals, or a host of other efficient products and process technologies. We call this “Engineering for a better world” and this is what motivates us every day.
Better is about taking responsibility for our planet and the future generation. You can be part of our journey and contribution by joining us as a time served and experienced Service Technician for a wide range of GEA technologies, primarily mechanical equipment (separators and decanters mostly as well as homogenizers and valves & pumps) for all major dairy factories, water treatment plants, wineries, breweries, pharmaceutical and the food industry.
Our Values
At GEA we stand for Responsibility, Integrity, Diversity, Passion and Excellence. If you share the same values, we would like to hear from you. We will consider all equal and we welcome all applications.
Roles and Responsibilities:
- Ensuring technical service deliverables are met.
- Service maintenance planned and unplanned.
- Any necessary remedial or rectification works.
- Performing site trouble shooting with remote support, including actively listening to customers feedback and supporting them to resolve technical issues.
- Travel to customers sites throughout Australia
- Preparing any required job-related reports
- Focusing on continuous improvement, providing feedback, solutions, and initiatives to all key stakeholders.
- Maintaining and improving customer relationships to foster collaboration, ensuring customer satisfaction and loyalty.
- Demonstrating and appreciating safety for self and others in all actions and activities and maintain a general understanding of the health and safety legislation.
About you:
- Technical qualification preferred ie fitter / turner or similar
- Minimum of 3 years’ working experience in a mechanical discipline
- Experienced with Microsoft Office applications
- Excellent written and oral communication skills
- Customer service focused with a willingness to travel
- Able to work in a team and autonomously
- Vehicle Drivers Licence essential
We Offer:
Uniform, safety gear and tools required for the job will be provided. All technicians will be enrolled in the GEA Global Training Certification Program.
The overall remuneration includes a fully maintained work vehicle, base salary, overtime, travel allowances and the eligibility to participate in the global bonus scheme. We also have a wide range of benefits including training and development opportunities, employee wellbeing programme, one volunteering day off per year, recognition of our employee milestones and much more.
If you are a team player, service and customer oriented with a positive attitude, hardworking, reliable, have a great work ethos and want to enjoy being part of a fantastic team, apply now!
To be successful for this role you will have full working rights and be required to undergo background and license checks as well as a full medical, including drug and alcohol testing.
