Service Transition Manager

The ICT Service Transition Manager is responsible for moving services into the production environments managed by ISD. The role ensures that policies, processes, and procedures are in place to protect the live operational environment and any modifications or transitions to the operational environment (for new, modified or retiring services) meet the agreed expectations of the business, customers and users.
Specialist/Technical Expertise/Qualifications
* Formal tertiary qualifications in Information Systems or related discipline
* ITIL Certified
* 10+ years of service delivery and management experience working with project and operations teams
* Strong stakeholder management skills at executive levels
* Expertise with Vendor ad commercial management skills
This is an ongoing position. The work location for this position is flexible within Victoria with hybrid work arrangements available.
To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.
For further information please refer to the attached position description.
Applications close at midnight on Sunday, 10 March 2024.
Other relevant information:
Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a National Police Check.
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.
A Diverse, Inclusive and Flexible Workplace:
DEECA welcomes applicants from a diverse range of backgrounds and we focus on the essential requirements of the job and being consistent and fair in our treatment of all applicants. We also understand that a balanced life is important to our employees. Talk to us about our flexible options such as working some days from home, starting early or late, working part time, job sharing or accessing paid or unpaid leave.