More flexibility, less one-size-fits-allWe are seeking a dynamic and driven individual to join our team as a ServiceNow Technical lead. This is an exciting opportunity to join a new and growing team within RBA’s Information Technology (IT) department. You will be part of the IT Service Management – platform team that aims to transform IT Service Management through the delivery of an enterprise platform supported by data, automation, and a simplified and integrated end-user experience.
As the ServiceNow Technical lead, you will provide guidance to the development team to ensure they effectively deliver enhancements to the platform in an agile manner. This role suits a Scrum Master or Business Analyst Lead who is ready to take the next step. Key Responsibilities:Supervision of the development team to deliver ongoing enhancements on the MyService platform using agile methodologies.
Assist the Platform Manager and the development team in meeting customer expectations, ensuring that priorities are met, and delivering the platform roadmap on…
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