Services Coordinator

Services Coordinator - Gympie Region

Full-time Position

SCHADS Award Wages

Salary Packaging + KM Reimbursement (if using own vehicle for work-related business)

About RangeCare

Blackall Range Care Group is a Not-for-Profit Aged Care provider. We are recognised as Leaders in the Community for the delivery of exceptional Aged Care and Disability Services. Working in the Community with the Community. 

About the Role

The Services Coordinator (Level 3) provides valuable support to clients under the Commonwealth Home Support Program (CHSP) and Home Care Package Program (HCP) or Queensland Community Support Scheme (QCSS) and National Disability Insurance Scheme (NDIS) funding streams ensuring they receive high quality care services.

Duties

Below are some of the duties and responsibilities but are not exhaustive:

• Ensures that clients are encouraged to actively participate in their care to maintain their independence;
• Acts as a client advocate with other service providers when required;
• Promotes the organisation’s services and gains commitment from prospective clients while making recommendations that will best benefit the client;
• Responsible for liaising with the Services Team to ensure optimal service delivery to all clients by supporting them through their journey from admission through to discharge; 
• Manages service delivery admissions, discharges, queries, requirements and/ or issues in relation to all levels of client care; 
• Liaises with a wide variety of staff, allied professionals and other key stakeholders to ensure quality delivery of care to clients;
• Conducts regular quality assurance visits with clients in person and over the phone to ensure highest level of care is being provided;
• Conducts meetings as applicable with clients and their families to ensure clear communication and achievement of client goals;
• Creates and updates care plans that support client’s goals and identified needs;
• Creates, maintains and presents individualised budgets to clients on a monthly basis;
• Ensures that the handling and storage of client information and records is in line with organisational standards, confidentiality and other organisational policy and commercial-in-confidence procedures. 

Key Selection Criteria

• Minimum Cert IV qualification in line with funding requirements for providing government funded aged care and disability services or a related field. Diploma in Management preferred;
• Ability to meet the requirements of Criminal History screening procedures;
• Two years’ experience as Services Coordinator (Level 2), case management, or a similar supervisory position in senior aged care, disability or related service delivery;
• Ability to articulate a values framework that is consistent with the values of the organisation.
   

Culture Statement

Providing excellence in sustainable Aged Care to meet the needs of the Communities we service. Our commitment to ‘Live Your Best Life’ is underpinned by our values which guide our decisions and actions.  

Benefits

We have many benefits to offer! Such as Salary Packaging to increase your tax-free threshold and kilometre reimbursement. You will also have the opportunity to learn and grow via our training and development program. Just to name a few!

How to Apply

If this opportunity feels like the best fit for you, click APPLY and submit your Cover Letter and CV please. A Position Description can be found on our website: https://www.rangecare.com.au/careers 

We would love to have you join our fabulous team and grow with us.

Note: Only short-listed applicants will be contacted.