AddressAbout the PGA of Australia and Golf Australia:
In December 2021, Golf Australia (GA) and the Professional Golfers Association of Australia (PGA), together with the WPGA Tour of Australasia (WPGA) launched the Australian Golf Strategy, the first-ever industry-wide strategic plan for the game.
With a clear line of sight to the national strategy and its growth aspirations, we’re all committed to its ideals, headlined by a purpose of encouraging more Australians to play more Golf.
The PGA is the peak professional golf body in Australia, responsible for providing career opportunities and growing the industry for more than 2,800 current PGA Professionals, driving world-class golf education and operating Australasia’s premier men’s and women’s professional tours - the PGA Tour of Australasia and the WPGA Tour of Australasia.
Golf Australia is the governing body for golf in Australia. The membership of GA starts with State Associations and cascades down to golf regions, associations, golf clubs and the members of golf clubs across the country. More than 1,400 golf clubs and 425,000 club members are affiliated to GA through their membership and access to the GA Handicap system. In addition to supporting golf clubs and facilities, GA has a sharp focus on participation, encouraging growth, increasing diversity, and presenting golf as a sport for all.
Given the collaboration and sharing of services already being undertaken, a corporate entity titled Australian Golf Services (AGS) has been formed to appropriately manage and govern these functions. The AGS is an entity jointly owned by GA and PGA of Australia to bring together specialised areas of both businesses to support and grow golf in Australia.
About the Role:
The Qld Event Coordinator primarily assists in the delivery of GA’s amateur competitions and industry events in Qld and NT.
The position has a supporting role and assists with elements of the Qld Open and the Outback Qld Masters, as well as other PGA/WPGA Tour of Australasia events (such as the Australian Open and Australian PGA Championship), and other GA and PGA tournaments, competitions and activities in Australia’s states/territories.
The Event Coordinator will work closely with the QLD Event Manager, other event staff, volunteers, and facilities to deliver the events program with a high level of professionalism.
Australian Golf Values:
We are committed to creating a culture that enables our employees to thrive and our Australian Golf Values are at the top of mind in everything we do:
- We Welcome Everyone
- We are Connected
- We are Courageous
- We Bring our Best
Key Responsibilities and Accountabilities:
Specific areas of responsibility include:
• End-to-end event coordination including entries, draws, logistics, results, prizes, presentations and player satisfaction surveys - ensuring events are delivered to the highest standard and in line with AGS delivery levels
• Delivering events within budget and completing event financial reconciliations and other required reporting
• Support the delivery of the Qld Open and Outback Qld Masters in consultation with all departments to ensure all commercial, marketing, television and tour requirements are complete, and develop staging requirements including budgets, site plans, fan and hospitality areas, tournament week events, accreditation, volunteers, signage plan, infrastructure/build, Government or partner reporting, and staffing
• Liaising with and coordinating volunteers
• Event marketing and promotion including up to date website information, posters, and promotion via social media, EDMs and other channels
• Ensuring state and national Order of Merit (OOM) event results are uploaded into the OOM competitions
• Publishing club events on the event calendar as requested
• Assisting with industry events such as the Qld Golf Industry Awards Night
• Assisting with any ad-hoc history/archival requests
• Assisting in the delivery of specified areas of other PGA/WPGA Tour of Australasia events such as the Australian Open and Australian PGA Championship
• Assisting in the delivery of other PGA of Australasia events such as the Women’s Golf Network and the Scramble
• Other duties as required
Key Requirements:
The ideal candidate will possess excellent organisational skills to deliver amazing customer experiences for all event participants. In addition, you will have:
• Tertiary qualification in Sport or Event Management or a related field is desirable (although not essential)
• Strong verbal and written communication skills and customer service focus
• Attention to detail and concern for accuracy
• Ability to problem solve and make sound decisions collaboratively with a team and individually
• Identify and manage risk at events
• Sensitive to customer needs and supplier or stakeholder requirements
• Ability to meet deadlines, commitments and competing demands without compromising standards of service and quality
• Ability to work under pressure and a positive, can-do attitude
• An understanding of golf (desirable but not essential)
• Availability to spend considerable time at tournaments/events throughout metropolitan Brisbane, regional Qld and interstate, and the ability to work non-traditional hours
What we are looking for:
We are looking for an individual who has a passion for events and has strong customer service skills. You will present professionally and have a positive attitude.
We support Equal Opportunity practices and welcome applications from all individuals passionate about delivering exceptional customer experiences.
What you will get in return:
- A fantastic opportunity to work in a global sport.
- A supportive culture that is flexible and inclusive for all individuals to thrive.
- Learning & development opportunities available.
How to Apply:
Please submit your resume and a cover letter via Seek aligning your skills and experience as outlined above.
Note: To be considered for this opportunity you must have:
• Valid Australian working rights;
• Current Australian driver’s license
• Valid WWCC or the ability to apply prior to employment commencement
Please apply via Seek link. Enquiries can be sent to Aaron Goggin (Event Manager QLD) via email: ************@golf.com.au
Applications close Friday 12 July 2024.
