Shift Supervisor

RESPONSIBILITIES AND DUTIES:

• Develop in conjunction with the owner sales leads for business
• Maintain the grooming standards of all employees.
• Ensure the total supervision of all food and beverage team members via a hands on role.
• Maintain superior levels of food & beverage service to guests.
• Ensure that all team members product knowledge is at an acceptable level.
• Participate in the planning and conducting of theoretical and on-the-job training.
• Ensure that all areas are stocked to appropriate par levels.
• Supervise the maintenance and cleanliness of the facility on a daily basis.
• Order the appropriate amount of wine products in accordance with the established policies and procedures.
• Anticipate and attend to the guest’s needs and desires immediately to include special events like birthdays, anniversaries, and special occasions.
• Monitor food quality and quantity as it relates to portion control.
• Monitor all wine storage facilities to ensure that proper storage techniques are being used and that the cleanliness standards of storage areas are being maintained.
• Formulate all wine menus.
• Fully cost and maintain all wine menus.
• Maintain and effectively roster all restaurant team members keeping with in the budgeted payroll percentage of 29%. Forecasting will be required on a weekly basis.
• Maintain and effectively roster all bar team members keeping with in the budgeted payroll percentage of 25%. Forecasting will be required on a weekly basis.
• Ensure that all wastage items are fully recorded, explained and kept under 0.9% of revenue.
• Maintain and record all food and beverage transfers to and from the bar.
• Ensure that all petty cash items are signed and accounted for on a daily basis.
• Have a full knowledge of, and practice all of the occupational health and safety guidelines
• Maintain an effective telemarketing and reservation system.
• Ensure all cashiering policies and procedures are followed.
• Complete all work responsibilities and assignments in a timely manner or by the due date.
• Maintain an open communications line to the executive chef, bar manager and owner.
• Maintain effective par stock levels for all products.
• Ensure the protection and maintenance of all operating equipment
• Organise rosters according to budgetary and business demand parameters.
• Recruit new team members as required within the recruitment guidelines in association with the owner.
• Perform monthly stocktakes for beverages.
• Ensure all possible controls are in place to deter any cash or stock losses.
• Give assistance to the bar when required.
• Attend and contribute to all scheduled meetings.
• Promote & sell the restaurant in conjunction with the owner & develop opportunities.
• Perform any other duties as directed by the owner or the owners representative.

• Looking for candidates available to work:
  • Monday: Afternoon, Evening
  • Tuesday: Afternoon, Evening
  • Wednesday: Afternoon, Evening
  • Thursday: Afternoon, Evening
  • Friday: Afternoon, Evening
  • Saturday: Afternoon, Evening
  • Sunday: Afternoon, Evening
• 2-3 years of relevant work experience required for this role
• Work visa can be provided for this role
• Expected start date for role: 01 July 2024