AddressShowroom Consultant - Window Furnishings
North Shore - SydneyWindow Furnishings - Attractive Salary Package - *Part Time Permanent Position
We are a well established company in Chatswood specialising in premium high-end residential and commercial window coverings. We supply to Chatswood and surrounding arears.
We are offering a fabulous opportunity for an experienced Window Furnishings Consultant or Interior Decoratorto join our small friendly team in the Showroom.
Duties and responsibilities:
- Managing Customer service both in-store and via telephone
- Provide knowledgeable service to in-store customers with product demonstrations
- Managing and responding to leads and booking appointments
- Managing Customer Leads and Jobs in our CRM System.
- Entering sales orders in MYOB and place the order with our suppliers
- Organise and arrange meetings with sales consultants to discuss if any concerns or questions about their orders.
- Liaise with all suppliers regarding any outstanding orders and queries making sure they get resolved
- Facilitating and tracking the after-sale service of our client’s orders including remakes, repairs or additional parts.
- Checking all supplier invoices and work with accounts for processing of payments.
- Follow up any disputes on all supplier invoices and make sure we receive credit/adjustment notes accordingly
General Tasks:
- Filing, archiving, opening and closing the showroom, ensuring the showroom is presentable and organised on a day to day basis, ensuring all displays are functional and organised
- Set Up the showroom for specific marketing campaigns
- Preparing weekly Sales / leads report for staff meetings.
- Preparing monthly Sales / leads report for the first Friday of the month just passed.
- Project management for special jobs where we receive plans from builders and architects
- Helping with any overflow of work when necessary and requested
Requirements:
- Exceptional customer service standards
- Excellent written and verbal communication skills
- Professional presentation
- Strong administration and computer skills
- Experience with CRM and Job management systems an advantage
- Effective time management and organisation skills
- Ability to problem solve
- Ability to multitask and follow up
- Ability to work under minimal supervision
- Microsoft Office skills – Excel
Days/Time:
- 3 weekdays 9.00am – 5.00pm
- Rostered Saturdays (between 3 people) 10.00am - 4.00pm
This is a very good opportunity to continue with your career and grow. We are offering an attractive salary package, friendly warm professional work environment, lots of variety in your day and we are close to public transport.
Apply today by emailing your resume to Chris McKenzie.Please feel free to call me on 0408446***.
Summary of role requirements:
- Flexible hours available
- 1 year of relevant work experience required for this role
- Working rights required for this role
