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Form of workWe are looking for an experienced Showroom Lead to join our Perth team in a full-time capacity. Reporting directly to the Head of Sales and the Showroom Manager AU/NZ, you will be responsible for managing the end-to-end showroom experience whilst growing our Trade, Sales, and Service Strategy within the ABI Interiors’ Perth Showroom, located in the Home Base Centre, Subiaco WA. What you will be doing: Supporting customers throughout the design journey, from initial consultations to creating design presentations, guiding them through product selection, and providing project quotes.
Work to grow and maximise sales, leads, and opportunities. Assist in driving sales while maintaining ABI Interiors’ design ethos and overarching desire to assist clients in their selection process. Ensure all customers receive expert advice and unparalleled service via phone, email, and in person.
Mitigate customer escalations and work with stakeholders to improve processes and avenues of resolution. Proactive and professional collaboration with all internal and external…
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