Showroom Reception & Administration

About the business

B&B Aluminium is a long standing business that manufactures and installs architectural aluminium windows and doors for residential homes and commercial spaces. 

B&B offers a friendly team environment and seeks a positive, friendly and organised receptionist / administrator to join our team.

About the role

Represent B&B Aluminium in residential & commercial products, providing accurate administration servicing both internal and external customers' needs, and company records. 

Monday to Friday 08:30 - 4:30 pm

• Answering telephone and attending to customer inquiries
• Handle walk-in customer inquiries or direct inquiries to the appropriate staff member
• To promote the company and its services with integrity and confidence
• Facilitate sales within the scope of work and relevant product knowledge
• Follow the sales process and ensure steps are completed
• Entering supplier invoices into Xero accounting software
• Creating purchase orders via Xero
• Update company databases as needed
• Contact customers to schedule deliveries or installation works
• Purchasing and supplier communications
• Following up on orders and updating databases for tracking projects
• Work closely with and support other staff, ie. Estimators, Production Coordinators, Management
• Maintain tidy & stocked showroom
• Filing all documentation both manually and electronically 
• Process EFTPOS payments as needed

Benefits and perks

Friendly atmosphere

Central location, minutes from Belmont High St. 

No weekends or after-hours work

On-site parking

Skills and experience

• Experience in windows & doors advantageous 
• Strong customer service skills
• Strong administrative skills
• Attention to detail
• Sales experience advantageous
• Must be organized and tidy
• Computer literate
• Proficient in Microsoft Office 
• Basic accounts experience - Xero software literate
• Good command of English language, grammar, and spelling skills
• Positive attitude
• Solution focused
• Work well in a team
• Able to work with limited supervision