Shuttle Bus Driver

SHUTTLE BUS DRIVER

Full Time Position

Melbourne, VIC

Ace Rental Cars is a brand operated by The Hertz Corporation, a global leader in car rentals. With locations across Australia and New Zealand, Ace customers are focused on getting the most out of their adventure. Our goal is to be the very best at what we do by renting cars better than anyone else. At Ace we drive a ‘One Team’ culture which means you will be exposed to all our different brands and be apart of a global multibrand team. We put people first, drive change and strive to win together. If you share these values, then Hertz is the place for you to achieve your career goals

To continue our success in the future of car rental, we’re looking for customer focused, high performing Shuttle Bus Driver to join our exceptional team and grow your career!

About the Role?

As a Shuttle Bus Driver, you will be responsible for providing exceptional customer service to ensure the continued growth and profitability of Hertz. You will be based at our Victoria Store and you may be required to work at other VIC stores within reasonable travel distance. As the face of our business you will;

• Provide timely shuttle service to customers to/from airport terminal to the relevant rental location
• Act in compliance with business policies, local airport authorities traffic restrictions, and local laws
• Effective communication through PA or Talking Bus System, as well as with other Courtesy Service Drivers and Bus operations Supervisors using standard codes (if needed)
• Assist with customer queries and provide relevant information to enhance the customer experience
• Conduct thorough cleanliness inspections to ensure the bus is clean and well-presented in accordance with company Standard Operating Procedures and Standards
• Carry out additional duties and responsibilities assigned by management due to operational needs including, but not limited to, functioning as an instant return representative and/or ferry driver

About You?

To be successful in this position, our newest team member will have the following:

• Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
• Previous experience in customer service or sales; experience in rental industry preferred
• Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
• A full and current AU driver’s licence with the ability to drive automatic vehicles

About the Offer?

In return for your hard work and dedication, you will be rewarded with:

• A competitive hourly rate & incentives 
• Opportunities for career growth and development 
• Full training and a company uniform 
• A supportive team environment
• Leave loading & shift penalties applied to base hourly rates 
• Employee Benefits and a motivating company culture

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

Please note Police Background Checks will be completed for external candidates as part of the Recruitment Process