SMB Partnerships Manager | Personalised Content Team Australia

WHO ARE WE?The bigger picture: DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more.Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our 'big enough to cope, small enough to care' ethos, providing an inclusive, supportive and exciting place to accelerate your career.This role is part of our Personalised Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Walmart, and more!JOB PURPOSE:In this role, you are directly responsible for the engagement and acquisition of Small to Medium-sized retailers and brands onto the eBay marketplace platform.With the explosive growth of digital commerce, eBay Australia seeks a high-calibre, solution sales SMB Partnership Manager to join the commercial sales team. This unique role is a hybrid position that will see you employed by DEPT® and work onsite at eBay leading the acquisition of Small to medium-sized retailers and brands onto the eBay platform.You will have a hunger and determination to win new business, be passionate about digital commerce, have knowledge and experience within the retail industry, and have a genuine curiosity about e-commerce. Using your outstanding B2B sales expertise, you will engage directly with key strategic clients to close the deal in a way that benefits all parties in the most professional manner. You will implement your outstanding consultative sales skills to communicate and negotiate with decision-makers of Australian SMBs.KEY RESPONSIBILITIES:

• Work with the Head of Acquisition at eBay to develop and implement a strategic acquisition plan to boldly drive eBay's growth with SMB merchants
• Demonstrate a strategic and data-driven approach to building robust, convincing and appealing partnership proposals/pitches for presentation, that are tailored to each brand/retailer's needs and business priorities
• Supplement a lead list with new accounts to pursue that supports eBay's core strategic priorities
• Gain merchant commitment to deliver competitive selection, pricing and product selection on the eBay marketplace platform
• Ability to effectively build and manage a pipeline with regularly shifting priorities and urgencies, and be an organised administrator working within a defined sales process with continued momentum and focus throughout short, medium and long sales cycles
• Detail all communication with merchants in an accurate and timely manner whilst ensuring key highlights are communicated and clearly understood by key internal partners internally
• Build positive relationships internally (finance, compliance, legal, marketing, product and integration) to enable efficient interaction between eBay and the customer
• Effectively cross-sell and up-sell full eBay Inc. value proposition

SKILLS AND PREVIOUS EXPERIENCE:

• Candidate must have a genuine passion for retail, technology and e-commerce
• Bachelor's Degree in Business, Marketing, Finance or a related field. Master's Degree a bonus
• 2+ years experience in Sales & Business Development “hunting”, ideally in a strategic and consultative style sales role
• Experience in face-to-face interaction and negotiation with executive decision-makers within top companies in Australia
• Highly effective interpersonal skills to work with a variety of internal eBay teams and excellent presentation skills with both customers and senior executives
• Demonstrated ability to think creatively and innovatively
• Familiarities with eBay sites and businesses; or broader retail, marketplace and e-commerce experience is a strong plus. Enthusiasm for these areas is a must
• Skills to thrive in a high-energy, dynamic environment
• Results & financially driven, analytical, self-motivated & a “hands-on” person with proven ability to meet objectives and exceed targets
• Ability to work autonomously as well as in a team - although the role will see the person interacting with many levels and across several subject areas, this person must be able to self-manage and show initiative by being proactive
• A great sense of humour & fun to work with

THE PERKS!You'll have access to our 'Benefits' offering. This includes an abundance of additional leave offerings (think Doona Day, Birthday leave and Parental leave options for all), annual working from home allowances and access to development opportunities.This is your chance to be part of a team of humans - we come together in support, love and humanity to celebrate what makes each of us special. If that sounds like you, get in touch!
Check us out!Not sure you meet all the qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they feel they may not meet every qualification, when, in fact, they often do!DEPT® is proudly committed to creating a diverse and inclusive environment and strongly encourage you to apply. In addition we strive to provide a safe space for all. We encourage you to let us know confidentially if we can provide any additional support or accommodations for you to fully participate in our recruitment experience. Contact kate.mcgreavy@deptagency.com to notify us of any needs related to completing the job application or taking part in our interview process.Please note that the successful applicant for this position will be subject to a background check, in line with legislative requirementsDEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.Learn more about our diversity, equity, and inclusion efforts .