Address
Form of workWhat success looks like in this role:
Key Responsibilities/Outcomes
- Intermediate Understanding on all Areas we deliver Reporting Services.
- Create/Update complex reports.
- Conduct calls with Account Teams for requirements.
- Conduct calls with External Clients.
- Schedule existing reports.
- Cross-Training/Coaching for Team Members.
- Operational Analytics Knowledge.
- Support on managing escalations to closure.
- Develops solutions to complex problems.
- Contribute to and/or guide the completion of specific programs and projects.
- Technical lead within the team, supervising and guiding skilled and/or lower skilled/routine team workers.
- Support leads on managing escalations and critical activities.
- Interfaces with all customer services management to provide historical account information to enable business decisions on selected critical accounts.
- Facilitates profit reviews on targeted accounts, provides profitability and service delivery analyses, and contributes to Operation goals for account profitability.
- Contributes to division margin improvement goals and provides data to Operation to prepare valuable account analysis.
- Develops and submits Program financials to the Unisys Finance Organization.
- Supports the refinement of EVM Certification Documents.
- Provides recommendations on internal project set-up.
- Generates Timecard, Other Direct Cost and Labor reports on a regular basis to ensure all costs are accurately recorded.
- Prepares back-up reports for customer invoicing, including, but not limited to:
- Labor Detail.
- Non-Labor Detail, including ODC and travel.
- Explanations for all of the travel and Other Direct Costs.
- Costs by Contract Work Breakdown Structure (CWBS).
- Cumulative costs for the entire Program by CWBS.
- Prepares the actual hours and dollars reports charged to the Program for the monthly Cost Performance Review 6 (CPR6) that is submitted to the customer.
- Participates in the preliminary Cost Performance Review and Program Management Review meetings with the customer.
- Assists Program Management with finance inquiries.
- Supports the Project Controller with any corrections to the invoice and opening new project numbers as well as map employees to projects.
- Updates the forecasting spreadsheets for a Program, as needed to maintain accurate financial data.
You will be successful in this role if you have:
- Must be based in Canberra.
- Applicants must be an Australian Citizen. This role is not accepting applications from Permanent Residents/work visa holders at this point of time.
- To be a successful applicant, you must hold an active NV1 or NV2 security clearance.
- Key Qualifications:
- A full-time Bachelor's degree in IT.
- Must have a minimum 3 years of recent experience with and knowledge of:
- Remedy
- SQL
- Experience with any of the following three Enterprise Reporting Suite like - Power BI / MSBI / Tableau is very advantageous.
- Microsoft Office, including Word, Excel, PowerPoint, Access and Outlook
- ITIL knowledge or experience. ITIL service desk domain reporting knowledge is very good to have
- Experienced in delivering high caliber soft skills including time management, interpersonal skills (e.g. courtesy, patience, and professionalism), workflow management and customer service.
- Should be able to understands Unisys business and financial strategies and is able to operate successfully with little supervision.
- Advanced writing skills with the ability to clearly articulate details for use in financial reports and documentation.
- Knowledge of budget forecasting at the project and program levels.
- Applicants must be based in Canberra and be an Australian Citizen.
- Should have an active NV1 / NV2 security clearance to be successful for this role.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
