- Location: Canberra, ACT; Sydney, NSW; Adelaide, SA
- Salary Range: $79,764 - $85,074 + Attractive Superannuation
- Contact Officer: Sean Xun Lu - XunSean.Lu@dva.gov.au
The Claims
Data and Enabling Services Coordination Branch sits in the Claim Process Improvement Division, and is focused on:
- Analyse claims data to provide an evidence base for operational decision making and developing strategies to support claims resourcing.
- Lead strategic projects designed to assist with responding to claims processing related recommendations arising from the Royal Commission into Defence and Veteran Suicide.
The Claims and Workforce Reporting section provides business intelligence and data in relation to claims processing activities, enabling DVA to meet its reporting obligations and provide an evidence base for operational decisions.
Duties- Manage requests for data, reports, and/or recruitment, including tracking and maintenance of team mailboxes.
- Transform Data and build reports, dashboards, and presentations.
- In the context of data, reporting, and/or recruitment requests, engage with stakeholders, apply judgement and critical thinking skills to problem solve and contribute to appropriate solutions.
- Provide operational support and advice to colleagues, Team Leaders, and Assistant Directors.
- Contribute to business planning, evaluation, and Reporting on organisational goals and objectives.
- Contribute to continuous business improvement in a constructive and collaborative manner.
- Undertake ad hoc duties to assist with the management of data, reporting, and/or recruitment requests as required, in line with the APS4 work level standards.
Eligibility
- Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).
- All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.
NotesThis recruitment process is being used to fill ongoing and/or non-ongoing position/s. For more information about the role, please see the Candidate Information Pack.Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to18 months.A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.Successful applicants engaged into the APS will be subject to a probation period.DVA embraces and fosters a culture that supports diversity, inclusion and respect, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds. We are dedicated and committed to attracting and recruiting Aboriginal and Torres Strait Islander peoples and encourage applications from people with disability, people that identify as LGBTQIA+ and people from culturally and linguistically diverse backgrounds. Take on a rewarding, varied, and broad career with an Australian Public Service Department that can bring balance and flexibility to your working life, while supporting you to stay connected to your community.DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit:
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