AddressAbout OccuMED: Since 1996, OccuMED has been a trusted provider of occupational medicine services across strategic locations in Western Australia. We pride ourselves on delivering comprehensive, one-stop occupational health solutions to our clients.
Position Overview: Our Specialist Services Department is seeking a dedicated self-starter and detail-oriented Specialist Client Services Officer to join our team. This full-time role offers the flexibility to Work from Home or in a hybrid capacity.
Key Responsibilities:
- Maintain a busy email inbox, ensuring all communications are handled promptly and professionally.
- Schedule appointments and manage calendars for our medical consultants (e.g. occupational physicians, psychologists).
- Provide administrative and operational support to our team of medical consultants.
- Prepare report templates and ensure accuracy in documentation.
- Deliver excellent customer service to clients and stakeholders.
- Support the team with various ad-hoc administrative tasks as needed.
Ideal Candidate:
- Exhibits excellent verbal, written, and interpersonal communication skills.
- Demonstrates the ability to work well both autonomously and as part of a team.
- Detail orientated and accurate touch-typing for speed required to process high volumes of work.
- Possesses strong problem-solving abilities and a positive, can-do attitude.
- Demonstrates strong computer literacy and the ability to quickly learn new software.
- Proven ability to manage a high-volume workload effectively and efficiently.
What We Offer:
- Flexible working arrangements with the option to Work from Home.
- A supportive and dynamic work environment within a well-established and respected organisation.
- Opportunities for professional development and growth.
If you are a proactive and organised individual with a passion for providing exceptional support and service, we would love to hear from you.
How to Apply: Please send your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.
