Specialist Production Services

• Employment Type: Full time continuing role as Specialist Production Services
• Starting Salary $118,883 plus generous superannuation
• Location: Kensington (Hybrid Flexible Working)

About UNSW:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

About UNSW IT and the role:

UNSW IT is part of the Operations Division at UNSW. The IT team at UNSW plays a critical role in enabling the University’s teaching, research, and industry engagement.  Would you be keen to make a difference and work in higher education ?

Our priorities are to drive innovative technology architectures and be a trusted advisor and service partner to the University.  Join our team at UNSW and help us build out our service and engineering teams to enrich the wider UNSW community. As we transition to cloud platforms, we are seeking expertise to help us navigate this change across the operating environment. This is an exciting opportunity to shape the future of how we use these technologies and make a meaningful impact on the community.

The Specialist Production Services is responsible for implementing, managing, and maintaining the cloud infrastructure that supports the platform, ensuring that in-house developers can effectively use the platform's features and services. They will work closely with the Cloud Product Architect, Cloud Engineering Teams, Developers, and other members of the engineering team to build and optimise the platform's cloudbased infrastructure. As the organisation transitions from transaction-based, on-prem infrastructure delivery to a cloud-based, product-centric model, the cloud infrastructure becomes the backbone of the platform.

The Specialist Production Services plays a key role in building and maintaining a reliable, secure, and scalable infrastructure, ensuring that in-house developers can use the platform efficiently and effectively.

The role reports to the Team Leader Microsoft Platforms and has no direct reports.

Who You Are:

• Tertiary qualification in Computer Technology (or equivalent), supplemented with demonstrated success in an IT environment and managing multiple complex projects in a large and diverse organisation and subsequent relevant experience.
• Expertise in virtual and cloud platforms and services (e.g. VMWare, AWS, Azure) to design, deploy, and manage cloud infrastructure components
• Experience with infrastructure-as-code (IaC) tools (e.g. Terraform, CloudFormation) for automated provisioning and management of cloud resources
• Proficiency in scripting and/or programming languages (e.g., Python, Bash, PowerShell) to automate tasks and create custom tools
• Strong understanding of networking, security, and storage principles to ensure a robust and scalable cloud infrastructure
• Knowledge of containerization and orchestration technologies (e.g. Docker, Kubernetes) to support modern application deployment and management
• Familiarity with CI/CD pipelines and tools (e.g. Jenkins, GitLab CI, GitHub Actions) for automated testing, building, and deployment of applications
• Excellent problem-solving and analytical skills to troubleshoot and address cloud infrastructure issues
• Strong written and verbal communication and collaboration skills, with ability to work effectively with product managers, engineers, and other stakeholders in the team as well as influence and negotiate at a senior level.
• Knowledge and experience in Virtual and cloud platforms and services (e.g. VMWare, AWS, Azure, VPC ) to design, deploy, and manage cloud infrastructure components • Knowledge of containerization and orchestration technologies (e.g. Docker, Kubernetes) to support modern application deployment and management
• Knowledge of monitoring, logging, and alerting tools (e.g. Prometheus, Data Dog, ELK stack, CloudWatch) to ensure the reliability and performance of cloud infrastructure
• Continuous learning mindset to stay up-to-date with industry trends, emerging technologies, and best practices in cloud infrastructure and platform services
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over December/January holiday period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

To Apply: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience outlined in the position description.

Contact: Jen MacLachlan, Senior Talent Acquisition – IT Portfolios ************@unsw.edu.au

Please note applications sent directly to the contacts above cannot be accepted.

Applications close: Thursday 1st of Feb 11.30pm

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.