Specialist Support Coordinator

A great opportunity for an experienced Specialist Support Coordinator to support NDIS participants to achieve their goals.

• West Melbourne location - 6 month contract opportunity
• Generous hourly rate and salary packaging available
• Bi-monthly external clinical supervision and training opportunities

Gateways Support Services’ vision is to help provide support for children and adults with a disability and their families to maximise their quality of life.
Our staff are made up of mountain bike riders, comedians, skiers, surfers, video game superstars, movie buffs, musicians, cat people, dog people and more… At Gateways you’ll all have one thing in common, the passion to support people with a disability and make every day a better day.
The role:
Gateways Support Services are excited to be seeking a full-time Specialist Support Coordinator in the West Melbourne region, on a six month fixed term contract basis.
The Specialist Support Coordinator is responsible for providing comprehensive support coordination to participants with complex needs, behaviours of concern, medical needs, or other high-risk circumstances.
You will work with these participants to resolve points of crisis, assist in risk management procedures, provide informed choice and decision making to the participants about a wide range of services and supports, interface with mainstream and community services and ensure a high quality of integration of service delivery for these participants.
You may provide a referral specific service as requested by the participant’s Planner and provide a case specific Specialist Support coordination report which provides a comprehensive report back to the NDIS planner.
What's in it for you?

• Bi-monthly external clinical supervision and training opportunities
• Attractive remuneration / Salary packaging
• Flexible working arrangements and free parking
• Working with a supportive, caring passionate team
• Very supportive and approachable Manager
• Making a difference by supporting and empowering people with a disability
• Training on the job and onsite wellbeing activities

About you

• Successfully demonstrated experience in coordinating responsive, individualized support to participants with complex needs, behaviours of concern, medical needs, or other high-risk circumstances
• Demonstrated experience in service delivery and design for those with complex and specialist needs including where collaboration with, and accountability to multiple services is required
• Experience in external representation and risk-based decision making
• Comprehensive working knowledge of legislation, policy and service standards including NDIS, disability, mainstream and community service systems, with a commitment to working within the NDIS policy and funding framework.
• Exceptional experience in evidence based written documentation and verbal communication and negotiation skills.
• Demonstrated leadership skill and capability.
• Strong organisational skills and high levels of productivity.
• High standards of ethical and professional behaviour.

To be successful in this role you will need:

• Tertiary degree in Social Work, Allied Health or equivalent discipline with relevant field experience as per the NDIA quality and safeguarding framework requirement.
• Preparedness to work outside normal working hours when required
• Working with Children Check (Employee)
• A current driver’s license
• NDIS Workers Screening Check Clearance
• NDIS Workers Orientation Module

For further information and/or to request a position description, please email recruitment@gateways.com.au
How to apply? Please click the ‘Apply’ button and submit a current resume and cover letter to complete your application.
We're eager to welcome dynamic individuals to our team and want to ensure we don't miss out on great talent. To expedite our hiring process, we'll be assessing applicants as we receive their submissions. Therefore, we encourage all interested candidates to submit their applications without delay.
Gateways is an equal opportunity employer. We welcome applications from all diverse backgrounds, including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTQI+ and individuals with disabilities or culturally and linguistically diverse backgrounds.
Child safety is embedded in our culture. Gateways are proud to be a child safe organisation with zero tolerance for child abuse.