THE CLIENT:
Dalrymple Bay Coal Terminal (DBCT), located just south of Mackay, is one of Australia's largest port facilities, exporting thermal and metallurgical coal from Central Queensland’s Bowen Basin mines to ports around the world. The terminal has a name plate capacity of 85 Mtpa.
Protech in partnership with DBCT can offer career advancement opportunities, excellent remuneration and a winning team culture.
THE ROLE:
A ServiceNow Consultant that can perform both functional (ITSM/ITOM) and technical roles. Ideally the successful candidate will be able to:
- Interpret business requirements utilising business analysis documents such as requirements, business process maps.
- Work with stakeholders to develop blueprint/s for a custom (scoped) application that will sit within IT Service Management.
- Implement the custom application, work with stakeholders to test and resolve any defects.
- Stakeholder management experience is required. The resource will need to be able to consult & influence stakeholders therefore, needing to be able to identify and convey options - pros, cons, risks etc. The consultant must be able to work with both technical and non-technical stakeholders.
Requirements for the role:
- Experience within a previous ServiceNow Consultant role (mandatory).
- Proficient with the use of technologies & working remotely.
- Excellent communication skills.
- Motivated attitude and displays initiative.
- Ability to work independently, instigate and undertake tasks with minimal supervision.
- Ability to obtain a Maritime Security Identification Card (MSIC) – should the role become ongoing.
- Current Drivers Licence.
ABOUT PROTECH
At Protech, we provide Great Work to Great People, taking the hassle out of work so you can focus on a job well done. We’ve got your back with:
- Safe and reliable work.
- Regular check-ins.
- A ready, responsive and caring team.
- Correct pay, on time.
As an equal opportunity employer, Protech provides opportunities with leading clients across construction, mining, asphalt, rail, warehousing and manufacturing and has branches in every state and territory. This means we can provide you with Great Work, no matter where you call home.
APPLY:
Contact our friendly recruitment team on 07 4952 5*** to discuss your suitability for this role, email your application to *********@protech.com.au with the subject “DBCT P/L – ServiceNow Consultant” or apply by clicking “Apply” link below.