Stadium Duty Manager

Football South Australia (FSA) is the governing body of Football in South Australia and is offering this unique opportunity to join our organisation.  

Football South Australia (FSA) is growing rapidly and is one of South Australia’s leading sporting organisations. With the recent opening of the State Centre for Football, FSA’s facilities have been taken to a new level. The range of sporting and business activities at FSA managed venues is now diverse and demanding. 

The Duty Manager position is a new role which will support this recent growth and expanded venues responsibilities. 

The Duty Manager will support FSA’s Venue Manager by taking a leading role in day-to-day operations at FSA managed venues (West Beach Park Football Centre, Barratt Reserve, SAWSA Park and Summit Sport and Recreation Park) and will assist with key operational activities at the State Centre for Football.

KEY AREAS OF RESPONSIBILITY

• Supervision, mentoring and training of casual food and beverage staff. 
• Liaison with user groups and stakeholders at FSA managed venues.
• Overseeing evening coordination of Football 5’s Competition
• Overseeing cleaning and routine/ responsive maintenance needs at FSA managed venues. 
• Facilitating bookings and training for stakeholders (including providing access to the necessary changerooms and any other auxiliary facilities) at FSA managed venues, primarily Servicefm Stadium. 
• Working closely with the Venue Manager to deliver high level programs, functions, and café operations at the State Centre for Football.
• Opening up, locking up and securing FSA venues.
• Reporting incidents to Venue Manager and actioning the appropriate response at the time.
• Till reconciliation

KNOWLEDGE, BEHAVIOUR & SKILLS REQUIRED/SELECTION CRITERIA

• Preferably two years’ experience working in an operational role in sport or recreational venues 
• Previous experience as a Duty Manager preferred
• Competency with business and communications computer systems/software
• Excellent attention to detail
• Sound written and verbal communication skills, with the ability to communicate with a wide range of stakeholders
• Highly organised with excellent time management ability
• Building a positive relationship with clients and outstanding customer service standards
• Ability to work both independently and within a team
• Achievement oriented
• Developed level of personal and professional ethics.
• Common sense approach to problem solving.

ADDITIONAL CRITERIA

• Whilst not essential, previous experience in a sport industry sector (and an interest in football) would be advantageous
• There will be a requirement to perform tasks outside normal business hours on regular occasions, including weekends and nights
• Working with Children’s Check (required)
• Driver’s License (essential).
• Responsible Service of Alcohol (required)
• Responsible Person Badge – or willingness to obtain (required)

Only shortlisted candidates will be contacted. 

Applications to be submitted through seek and by 22 March 2024.