State Director SunglassHut - Western Australia

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world-class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and GrandVision.

Every day, EssilorLuxottica’s 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company’s milestones included a collaboration with Meta to launch Ray-Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.

In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray-ban and Laubman & Pank.

Your Opportunity

The State Director (SunglassHut) located in Western Australia, is fully accountable for the management and leadership of retail operations and achievement of sales, profitability and business growth. This position is responsible for the execution and development of key corporate initiatives to increase sales and customer loyalty. The SD manages and directs the sales team to ensure the business is attracting and retaining a high performing team and implements strategic plans for continued growth and improvement.

Put Customers First

• Respond to all customer querries in an effective, professional and timely manner.
• Responsible for coaching field team members to build and enhance great customer relationships through their leadership.
• Proactively seek and demonstrate practical ways to respond to and stay ahead of competitors.
• Know and understand emerging retail trends to identify new market opportunities and concepts.
• Deal promptly and objectively with Regional issues. Conflict situations must be discussed with relevant Shared Services representatives.

Engage and Empower People

• Develop and implement a regional people strategy to ensure delivery ofbusiness objectives.
• Develop high performance teams by having the right people in the right place at the right time.
• Play an active role in developing and promoting talent within the business and provides development opportunities for successors.
• Share key learning and best practices with Optical State Sales Mangers.
• Drive core business processes such as Managing Performance and Talent Management, including Succession Planning.
• Encourage and model the way for people to communicate openly, transparently and regularly.
• Lead people and teams to work across functions, brands and departments to achieve required goals and outcomes.
  

Inspire

• Create an inspiring and engaging team environment.
• Lead by example allowing others to generate innovative ideas and
• solutions to problems.
• Constantly drive business improvement initiatives to increase the overall functional effectiveness of the team.
• Drive achievement of KPI’s.
• Foster an environment of continuous improvement and encourage team to do the same.
• Actively seek learning and be committed to personal development.
• Develop an environment that promotes positive corporate citizenship, work/life balance and an investment in people and their development.
• Regularly communicate with the NSD on business performance and key issues requiring attention (including real estate, product, people, loss prevention etc).

Shape the Future

• Translate Luxottica’s strategy into a relevant regional business strategy that balances short term requirements with long range business objectives.
• Promote One Sight and educate field team on the One Sight program.
• Proactively lead and motivate others to follow during times of change.
• Attend and contribute to regular sales team meetings to identify opportunities and plan a shared vision of change.
• Conduct ongoing analysis of key market and financial trends and drivers using this information to take action to improve performance.
  

Deliver Great Results

• Actively manage budgets and monitor performance against budget.
• Identify and maximise opportunities for profit.
• Meets the performance objectives, and informs others of their ongoing progress.
• Delivers planned Store Operating Profit through planning and managing the sales results
• Effectively managing controllable costs within the area, and formulating plans for ongoing efficiencies
• Establishes clear and realistic timelines to achieve goals.
• Understands and responds to the competition and environmental trends in the region and advises key stakeholders of changes in competition,
• customers, trends and other market matters that will materially impact P&L performance.
• Assist in smooth implementation and execution of changes.
  

Knowledge & Skills required:

• Strong leadership capabilities.
• Demonstrated knowledge of retail operations
• Customer-centric.
• Proven ability to manage balance sheets, profit & loss statements.
• Ability to read and analyse statistical reports.
• Ability to coach and develop others.
• Enthusiastic approach to motivating teams to achieve targets.
• Exceptional commercial acumen.
• Previous responsibility for managing budgets and accountability for results.
• Excellent oral and written communication skills.
• Proven problem-solving skills.
• Excellent relationship building skills.
• Strong negotiating and influencing skills.
• Organisational and planning skills.
• Passion.
• Imagination.
• Speed.
• Entrepreneurship.
• Simplicity.
  

Formal Qualification/Certification Required

• Retail Management qualifications desirable.
• Business-related tertiary qualifications desirable.
  

Years of Experience Required

• Minimum 5 years multi-site (field) management experience.
• Internal candidates must have a minimum of 2 years experience in a Regional Sales Manager role.
  

Other Information

Best practice compliance with:

• Luxottica Retail Code of Ethics
• Company Policies & Procedures
• OH&S regulations as set out in company policy and as required by law
• Australian Standards (Sunglass and Fashion Spectacles)
• Trade Practices Act
  

Working at Luxottica

A career with Luxottica will offer you rewarding experiences and the opportunity to develop your skills every day. You will enjoy:

• A generous yearly product allowance for you to spend across our portfolio of brands and product discounts for family & friends
• Hybrid working environment
• Global volunteering opportunities through our OneSight Foundation
• Wide range of career opportunities across the Luxottica family
• Fabulous office environment offering an exclusive hotel-style experience with wellness amenities including reformer Pilates studio, Yoga classes, Personal training, trip facilities and bike storage and a full-time concierge service
• Abundance of local cafes, a major shopping centre and close to public transport
  

Next Steps

To be considered for this opportunity, please click apply and send your cover letter and resume today.

Essilor Luxottica has announced it will be requiring Australian and New Zealand team members to be fully vaccinated against COVID-19 (subject to medical and religious exemptions).

As an inclusive, team-first company, our people are at the core of everything we do.

We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possible to enable people to enjoy the beauty of life in all its forms.

A unique brand portfolio that includes proprietary brands such as Ray-Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples and prestigious licensed brands such as Giorgio Armani, Burberry, Bulgari, Chanel, Valentino and Versace is among Luxottica's core strengths.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.