Store Manager

True Society is a collective of global bridal stores offering all brides the ultimate wedding dress shopping experience. With locations in Australia, the United States and Europe, we help brides celebrate their own personal style that represents their true self. True Society stores exclusively offer internationally sought-after designer brands Essense of Australia, Stella York, All Who Wander, Martina Liana and Martine Liana Luxe.

For the first time, we're bringing this one-of-a-kind bridal experience to Melbourne, Victoria. The new store exudes an elevated, urban chic vibe and provides a stunning stage for showcasing our breathtaking designer wedding dresses.  True Society in Melbourne joins our growing collective of bridal stores and will be our second store in Australia. The new bridal store in Melbourne will be the destination for transforming dress dreams into the most amazing reality. With plans to open in mid 2024, we are looking for career-minded retail professionals (our True Crew!) who are passionate about fashion and bridal.  

Store Manager   

Your Tasks 

• Lead the daily operational management of a fast-growing upscale retail bridal boutique 
• Foster continued development of store and staff through ongoing recruitment, training and coaching 
• Contribute to strategic store improvements  
• Manage and optimise staffing, workload, and performance results to meet business demands and maximise all opportunities 
• Communicate daily/weekly sales goals to team and own the responsibility for in-store KPI performance. 
• Manage monthly operational and overhead expenses and identify opportunities for improvement to drive net profit 
• Follow and enforce retail policies, procedures, standards and schedules that drive store growth and operational success 
• Oversee inventory optimisation and stock performance  
• Manage the team to deliver timely and accurate completion of receiving new stock or brides’ orders, quality inspections, gown maintenance or repairs, and quarterly inventory audits 
• Coordinate and lead the execution of in-store events, external community events, and promotions 
• Gain a strong knowledge of the bridal industry locally and throughout Australia 

Your Profile 

• Bachelor’s degree level in Retail/Fashion or related degree strongly preferred; equivalent relevant work experience will be considered in lieu of a degree.   
• Minimum of five (5) years retail management experience. Previous bridal sales or other apparel industry-related management experience preferred, yet not essential 
• Ability and willingness to work evenings and weekends 
• Excellent written and verbal communication skills 
• A proactive people leader who takes personal ownership of all in-store activities to deliver store performance objectives aligned with the annual business plan 
• A smart business operator who enjoys executing store procedures while ensuring compliance to global standards.  
• Proven retail sales ability demonstrated by consistent attainment of sales goals in prior positions 
• Ability to lead and thrive in a fast-paced environment where multi-tasking and adaptability are a requirement 
• Exhibits teamwork, objectivity, and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit 
• Strong customer service approach with ability to build relationships with customers and solve problems quickly and efficiently 
• Physical ability to move throughout the store, lift and move up to 12kg, kneel, stand and work on feet most of the time 

What does it mean to be part of the True Crew?  

• A Warm Welcome. The True Crew is the heart and soul of the True Society experience.  They are passion-led and go above and beyond to support one another and to ensure every bride feels all the love the moment they walk through the doors.   
• All the Dresses!  You'll be surrounded by rack after rack of aisle-worthy styles from international, award-winning wedding dress designers, giving you the ability to help each bride find the dress of their dreams.   
• Expert Training.  Our robust onboarding and on-going training provides our team with everything they need to know about the gowns and how to serve brides. We invest in the success of each member of the True Crew. 
• Exceptional Experience. We are focused on providing an exceptional experience to our brides, and we provide the same thoughtful experience to each of our team members.   We provide a competitive salary, and ample opportunity for exceptional team members to grow with us as we continue to expand. 

How to Apply 

If you have the skills and drive to help us further our growth, follow the prompts to submit a cover letter and resume.