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Form of workJob Title: Store Supervisor - Juliette Malvern East
Location: Malvern East, Vic
Employment Type: Full-time
About Us:
Juliette Malvern East is a vibrant and cozy café nestled in the heart of Malvern East, Victoria. We take pride in providing a warm and inviting space for our patrons to enjoy exceptional specialty coffee, delicious treats, and a welcoming atmosphere. As we continue to grow, we are seeking a dynamic and experienced Store Supervisor to join our team and lead our café to new heights.
Position Overview:
We are looking for a passionate and skilled Store Supervisor who will be responsible for overseeing the daily operations of Juliette Malvern East. The ideal candidate will have a strong background in specialty coffee and a proven track record of managing a successful café. If you are a natural leader with a love for crafting exceptional coffee experiences, we want to hear from you!
Key Responsibilities:
- Manage day-to-day operations, including staff scheduling, inventory management, and customer service.
- Ensure the highest standards of quality in coffee preparation and presentation.
- Train and mentor staff in customer service, product knowledge, and café procedures.
- Monitor and maintain cleanliness and organisation throughout the café.
- Implement marketing initiatives to drive customer engagement and increase sales.
- Handle customer inquiries and feedback with professionalism and a customer-centric approach.
Qualifications:
- Previous experience in the same role within a specialty coffee environment.
- Strong knowledge of coffee brewing techniques, espresso preparation, and latte art.
- Exceptional leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven ability to meet and exceed sales targets.
- Understanding of inventory control and cost management.
- Flexibility to work weekends and evenings as required.
How to Apply:
If you are passionate about specialty coffee, have a knack for leading successful teams, and are ready to take on the challenge of managing a bustling café, we invite you to apply. Please submit your resume and a cover letter outlining your relevant experience to us.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- Saturday: Morning, Afternoon
- Sunday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role
