Storeperson (Systems Focus)

Yusen Logistics is a global total supply chain and logistics solutions provider with locations across Australia and New Zealand.

The Storeperson is responsible for the accurate, effective and timely picking of goods to meet customer requirements and warehouse/transport operations processing, and the physical movement of incoming and outgoing freight when required.

Responsibilities include:

• Reviewing and responding to emails, phone calls and queries (e.g. internal and customer), and seeing through to resolution
• Respond to customer enquiries in a professional manner within required SLA timeframes
• Resolve customer issues within scope of role, and provide required information in a prompt, timely and effective manner, with the aim of creating a positive customer experience
• Collate, review, report and submit reports as required including regular KPI and SLA reporting
• Perform tasks from complex instruction and procedures, and manage and organise self to complete requirements as well as under the direction of the supervisor
• Perform basic mathematical computations, including the accurate tally of inventory totals, additions and deductions, computing cube and weight calculations of freight
• Picking, packing of stock, receiving, checking, dispatching, sorting and palletising of products/equipment 
• Ensure daily customer KPIs are met with regards to order preparation, picking, packing and shipping
• Loading and unloading of containers by hand or with MHE (pallet jack, etc) 
• Perform accurate stock control, ensuring systems are updated and maintained 
• Undertake data entry and completion of paperwork (e.g. consignment notes, logbooks), ensuring a high level of accuracy and timeliness

 Skills, Experience, Knowledge required:

• Minimum of 3 years’ relevant industry experience (preferably within a supply chain/logistics or commercial printer manufacture/service environment)
• Proven experience using WMS and RF Scanners
• Proficient in Microsoft Applications
• Strong attention to detail
• Good verbal and written communication skills, including the ability to communicate effectively with internal and external stakeholders

We value hard work, dedication and commitment, and in turn we offer the opportunity to grow with a business expanding into new and exciting markets, working with a dynamic, engaged team, and a competitive remuneration package. If you think you have what it takes to thrive in this working environment, please submit your CV and Cover Letter (reference: FF31-0040)