AddressAbout the role
The Student and Academic Services Officer (Generalist) is responsible for providing high quality administrative and services support within the College across a broad range of Student and Academic administrative functions.
The position acknowledges the interdependence of Student and Academic related matters, the importance of front counter student facing activities and back-office administration.
The person we seek will support students and Academics via the following means, but not limited to:
Student Services
- Provide support to Burwood reception with phone and email enquiries
- Check the integrity of information and resources provided to staff and students via the Student Portal and Student Hub from trimester to trimester
- Process student requests for replacement documentation
- Provide administrative support to various Student and Academic committees
- Assist with College activities and events
- Provide advice to students relating to College policies and procedures, program progression, transition to University and other student administrative related issues
Academic Services
- Develop and maintain strong and effective relationships with non-academic and Academic staff
- Support the exam process and material integrity checks
- Review and process Recognition of Prior Learning requests
- Data anaylsis, with strong attenttion to detail
- Support Academic Misconduct requests
- Assist processing Enrolment Variations, Special Consideration, Change of Course and other student lifecycle requests
- Support the enrolment process
- Other duties as may be requested by a relevant manager
- Whilst the focus of the role will be on Academic Services functions listed above, whilst working in a team environment, you may be called upon to support the below functions.
What we can offer you:
- A fun and very supportive team environment
- Career progression and development pathways
- Collegial and collaborative environment with the aim of academic excellence
- Health & Wellbeing packages which includes free counselling for employees family, discounted gym memberships, movie tickets, discounts on travel, accommodation and insurance.
About us
Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 56,000 aspirational students across our global network each year.
Diversity and Inclusion
Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.
We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.
How to apply
Please apply online to lodge your application successfully. For enquiries about the role, please contact Mary Georges at ************@deakin.edu.au
Applications close on Wednesday 24 July 2024 at 11:59pm however, we reserve the right to progress or confirm applicants prior to close date.
Applications received after the close date may be considered pending the recruitment process.
