AddressAbout the role
The Student Experience Coordinator is responsible for contributing to a high-quality Student Experience as part of the Student & Academic Services Team (SAS). This role provides student focused events (such as orientation and graduation) and activities aimed at enhancing students’ overall experience, retention and wellbeing. The successful candidate will be a key member of the Student & Academic Services Team and will be responsible for a range of general administrative duties. The role can be based at either the Gold Coast or Mount Gravatt campus.
Key Responsibilities
- Oversee events such as student orientation, graduation and student engagement activities
- Plan, implement and report on the success of each student event
- Undertake general administrative duties within the SAS team
- Produce & plan a monthly Student Activities Calendar
- Develop and maintain relationships with key internal (e.g. Griffith University staff) and industry stakeholders (e.g. Study Gold Coast, Study Brisbane, Study Queensland), with the aim of developing and implementing initiatives aimed at improving the Student Experience
- Maintain an understanding of regulatory requirements including the ESOS Act (2000) and National Code (2018) as they relate to and impact on international students and support service provision
- Support, promote and abide by the College’s policies and procedures as they apply to both students and staff.
- Other projects and tasks as designated by the Director, Student & Academic Services
The person we seek will ideally have the following
Essential:
- A tertiary degree appropriate to the nature of the position, or equivalent combination of education/training and work
- Highly developed organisational skills including the ability to plan, prioritise, monitor, review and ensure the timely and successful delivery student events and activities such as student orientation, graduation and student engagement activities
- Experience with budgeting and reporting outcomes for student events
- Demonstrated excellent customer service focus and an ability to liaise with a range of key stakeholders
- High level written and oral communication and interpersonal skills (including demonstrated experience and ability in the delivery of presentations)
- Computer literacy relevant to the role, including competency with the MS Officer
- Knowledge of typical university systems, policies and procedures, particularly relating to student administration and student
Desirable:
- Experience working with international students or in a multicultural
- Knowledge of the Education Services for Overseas Students Act (2000) and the National Code (2018).
- Experience in organising medium to large-scale events.
What we can offer you:
- Flexible work arrangements
- Collegial and collaborative environment with the aim of academic excellence
- A supportive team environment
- Career progression and development pathways
About Us
For over 25 years, we've prepared students around the world to be study-ready, work-ready and world-ready. As pioneers in the university pathway sector, we have more than 30 trusted partnerships with ambitious, forward-thinking universities around the world.
Through our unparalleled global reach across 24 countries, we help our partners achieve their goals of a stronger, more diverse student population, improved academic outcomes, superior Student Experiences, enhanced global profile and sustainable revenue.
Our Australasian university partners include Curtin University, Deakin University, Edith Cowan University, University of South Australia, University of Adelaide, La Trobe University, Western Sydney University, Griffith University, University of Canterbury and the University of Canberra.
Diversity and Inclusion
Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.
We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.
How to apply
Please apply online to lodge your application successfully. For enquiries about the role, please contact Dr Sue Loomes 0414978***.
Applications close on Monday 19th February 9am, however, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.
To our agency partners – thank you for your interest however, we will not be accepting unsolicited applications and we do not require support for this role, at this stage.
Extra information
For more information or to view other opportunities, please visit navitas.com/careers
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