Student Records Data Collection Officer

Join us to make a difference for all students in NSW!
Position details
· Clerk Grade 3/4
· Ongoing
· Close to transport & hybrid work arrangements available
About the role
The Data Collection Officer is responsible for providing support for the collection, processing and validation of student data relating to Year 10, Year 11 and Year 12 student entries, results and credentials. The role assists high schools and senior students across NSW in understanding the Record of School Achievement (RoSA) eligibility requirements and accessing Students Online.
Reporting to the Head, Student Records, the role will provide advice, mainly via phone and email, that professionally and effectively supports NSW schools to complete their student data submission requirements and supports NSW senior students access advice and results.
On a day-to-day basis you will be responsible for:
Completing administration and data quality assurance processes for Years 10, 11 and 12 Student Records in preparation for credentialing of the Record of School Achievement (RoSA) and Higher School Certificate (HSC).
· Working with the wider business unit to understand functionality requirements of the dedicated web portals, Schools Online and Students Online
· Ensuring NSW student data submission requirements are received and processed within set time frames
· Providing accurate and consistent advice in a high volume environment, relating to RoSA eligibility, and ensuring in includes information from stakeholders
Download the .
About us
At the NSW Education Standards Authority (NESA) we work with the NSW community to drive improvements in student achievement.
We achieve this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g. accrediting teachers) and school environments (including setting and monitoring school standards).
To find out more about the important work we do for NSW visit our .
Ready to join us?
Select apply and attach an up-to-date résumé and a cover letter (maximum 2 pages). Also address the 2 targeted questions below in your online application:
Q1: Please describe an example of when you have had to deal with competing deadlines and priorities while maintaining accuracy and confidentiality. What systems and methods do you use when managing workload? What was the result?
Q2: What do you think are the key elements in developing good working and customer relationships? Please provide an example of how you have delivered professional customer service to a range of stakeholders.
If you need reasonable adjustments for the recruitment process and workplace, please reach out to the contact person above.
Close date: Friday 2 February 2024 - 11.59pm
Thank you for your interest, we look forward to receiving your application.
Important information
We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with a disability, people of all ages, genders, cultural and linguistic backgrounds, the LGBTQIA+ community, veterans and refugees.
Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.
A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles.