Address
Form of work
SalaryWe are seeking an AlayaCare Super User/ Trainer to support with implementing AlayaCare across our national network. In this role you will be involved in systems implementation and will provide training to system users across our network. This is a minimum 12 month fixed term contract role and will involve intra & interstate travel.
The role
In this role you will be responsible for learning all aspects of our new care management system AlayaCare. You will be involved in the implementation of the new system in line with business requirements; and support the delivery of our network wide implementation/roll-out plan by providing support & training to system users (both in-person and online). We are seeking someone who has strong knowledge and experience using AlayaCare; who can provide first-class training & support to system users; and learn all aspects of the new system to support users before and after they go-live. This role is critical to ensuring a smooth transition to the new system.
Our ideal candidate will have excellent communication skills and be confident, friendly and engaging. Previous experience in AlayaCare or similar systems would be required.
What you'll do
- Support with implementation of the new system including supporting users with implementation planning.
- Provide training to all system users & gather feedback to support with continuous improvement
- Evaluate effectiveness of training programs; and provide further training as required to ensure all users are confident in using the new system in line with the defined business processes.
What you need
- Strong knowledge of large scale information management systems, preferably within the health and/or community services sectors (previous experience with AlayaCare is essential)
- Previous experience in delivering systems training
- Excellent troubleshooting/problem solving skills
- Strong communication skills, both written and verbal
- Strong time management skills
- Willingness to travel (intra & interstate) to deliver systems training onsite & provide support when each site goes live.
What we offer
- Remote work options available
- Competitive salary
- Supportive and collaborative team environment
About Us
Across Australia Just Better Care provides in-home aged care and disability support services,. We have than 1800 Care Professionals and approximately 300+ office based staff who support customers to live independently at home and in their local community.
How to apply
If you have the experience we are looking for, we want to hear from you!
Please click the "APPLY" button now and send through your resume and cover letter, detailing your previous experience and why you are the ideal candidate.
