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SalaryWe are proud to partner with Australia’s largest super fund for the building, construction, and allied industries. This is the opportunity to be part of an award-winning organisation that is committed to delivering workplace diversity, inclusion, and flexible working arrangements.
About the role:
This is a Customer Service-based role where you will be providing general financial assistance over the phone, email and live chat functions to current and potential members. This is primarily an inbound phone-based role but may include some outbound work from time to time. The role will begin as a 6-month fixed term contract with the high potential of extension.
About you:
- Previous experience working within superannuation or in an advice-based role is essential.
- Proven experience in a contact centre environment
- High level of communication skills both written and verbal.
- The ability to build effective working relationships with stakeholders and customers.
- Strong attention to detail
- Ability to problem solve.
- RG146 accreditation - not essential but highly desirable
- Salary of $100k inclusive of super (based on annual full time equivalent)
- Hybrid working environment, 3 days from home, 2 days from office.
- Monday-Friday, 9am-5pm. NO WEEKENDS!
- Opportunity to get your foot in the door of one of Australia's most successful superannuation funds.
If you have any questions regarding the role, please contact Georgina Brown at SMAART Recruitment on 0431293*** or email ********@smaart.com.au
Please note, to be considered for this role you must have full working rights in Australia, candidates on Working Holiday or Student Visas will not be considered.
Additional information
- Based in Melbourne, CBD | Hybrid 3 days WFH, 2 days in office
- Salary of $100k inc super
- Monday-Friday role, 6 Month fixed term with potential for extension!
