Superintendent - Operational Technology Support

Whitehaven Coal is the dominant player in Australia’s only emerging high quality coal basin. With a culture based on our values of Safety, Teamwork, Respect, Integrity, Value and Excellence, our reputation for excellence in project delivery and safe, efficient and environmentally responsible operations continues to grow.

About the Role 

The primary responsibility of this role is to coordinate the team of technology specialists to ensure the performance, monitoring and support of WHC Operational Technology.

The Superintendent – Operational Technology Support will also be responsible for facilitating collaboration and alignment of strategy and execution across 24/7, wireless network, digital radio, virtualisation and hosting support. This is a Brisbane CBD based role and occasional site visits and travel to regional QLD will be required, as part of managing key relationships and projects.

What You’ll Do

• Lead team to balance internal & external demands to maximise availability of operational technologies
• Identify continuous improvement opportunities and act upon them where required
• Manage and support Operational Technology solutions, assets, and processes
• Provide assistance to optimise or implement improvements to deliver reliability, performance, and efficiency
• Primary contact for escalation of issues in Operational Technology Support and change management
• Monitor, manage and report performance of all OT systems
• Actively contribute to, assist and share knowledge and information with your team aimed at managing change, improving safety, work processes, cost and teamwork
• Contribute to the development of a positive and collaborative organisational culture

What You’ll Bring

• Technology degree or relevant mining industry experience
• 5 + years working with Operational Technology (OT) or remote operations in a mining or processing environment
• Experience in systems, networks or software engineering
• Experience in customer and vendor management experience
• Experience in managing and motivating technical teams
• Experience in working with multiple stakeholders to achieve required outcomes
• Experience in developing and implementing strategies to foster the right culture within a team with measurable outcomes
• Previous exposure to Fleet Management, Communications or PLC systems is desirable
• Previous exposure to BHP ROC/OT Systems desirable
• Demonstrated passion for technology and continuous improvement
• Excellent written and verbal communication skills

Why Whitehaven Coal?

• Career Development, Mentorship and Coaching
• Full Relocation Packages available if not in Brisbane
• Access to Salary Packaging Including Novated Leasing
• Salary Sacrifice Opportunities
• Employee Referral Scheme - $4000 for Successful Referrals!
• 26 Weeks Paid Parental Leave

 Whitehaven Coal is committed to increasing the representation of women and Aboriginal and Torres Strait Islander peoples in the workplace. We are striving for an inclusive workplace that brings people from diverse backgrounds and welcomes applicants of diversity of gender, culture and experience.

Whitehaven Coal is working with the RSL Employment Program to support veterans and partners of current or former Defence members in finding meaningful and sustainable employment. If you would like assistance with your application, you can reach out to the program via the following link: https://www.rslqld.org/find-help/employment

Whitehaven Coal is an endorsed Circle Back Initiative Employer.

To be considered for this position you must have the right to work in Australia.

Reward. Opportunity. Recognition.