Disaster Welfare Officer - Administration

21st May, 2024

Position: Disaster Welfare Officer - Administration
Start: ASAP
Duration: Until 20/07/2024
Hours: 40 hours per week
Salary: $48.25 per hour plus superannuation
Location: Hybrid - Sydney based with flexible working arrangements available.

Primary Purpose of the Role

Provide services to disaster affected communities through provision of Disaster Relief Grants, providing a broad range of services and advice by provision of information and advice and managing administrative functions of the Program.

Key Accountabilities

• Experience in a welfare-based area preferred
• Possess strong administration skills
• Maintain spreadsheets and documents and manage record keeping.
• Maintain spreadsheets and documents and manage record keeping.
• Ensure simplified access to Disaster Relief Grant services for clients impacted by disaster through a centred approach with service providers and other human service agencies.
• Manage client information to ensure confidentiality, accuracy and integrity.
• Provision of clear and concise information to clients, including following up enquiries and preparation of written correspondence in line with plain language principles.
• Deal with sensitive issues and be professional and helpful in assisting clients to obtain confidential information
• Work cooperatively as part of a team to support a collaborative and timely approach to complete tasks within agreed timeframes and deadlines
• Provide coordinated and accountable service delivery which addresses early intervention and intensive support to clients impacted by disaster.
• Ensure effective case management monitoring and reporting through maintaining accurate and relevant client records and on time completion of reports and correspondence in line with Department standards and guidelines.

Essential Criteria
Appointments are subject to the following checks/ clearances:

• Reference checks
• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Rights to Work in Australia
• FitWorker360 Screening Assessment

When applying for this role, please include a Word version of your resume (not PDF).  Please note that only Australian based applicants will be considered for this role.
 
By applying for this position, you give MBC Recruitment the Right to Represent you for the position of JP 628978 – Disaster Welfare Officer - Administration. Your details may be provided to the Client to progress your application.
 
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Job Code: 628978
Recruitment – Sydney NSW
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